Hello there,
I'm using Artion NFT on www.jancek.lautundluisa.at On the home-page I created a form with form builder. When testing the form I get the success notification but the e-mail never gets in. I'll post the admin access in the hidden area, could you check please? We had a similar problem on www.josep.at a few month ago and you did some changes - after that it worked.
Thanks!
Mia
Hello Gudrun
I have created a test page with a form builder addon. It seems to be working fine.
Best regards
Hello Ofi,
no, unfortunately it does not work. Neither the form on home nor your test form. Could you check again please?
Thanks!
Hello again!
Any news?
A few months ago we had a similar problem on another homepage, Toufiq managed to help us, please see here: https://www.joomshaper.com/forum/question/24980#qa-answer-134431
Thanks!
Hello, any News?
Apology for the inconvenience. Please share your administrator access again here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.
Hello,
here you are:
Thanks!
Hello, any news?
The test form is working here. Please check.
Hello Ofi,
how can you know? I did not recieve any e-mail! And thats the problem: The form says that the e-mail is sent but it never arrives. Not in spam etc.
Thanks!
I have used my email address and I received emails there. You fill up with your email address in the page and then check your inbox.
Hello Ofi,
I just checked again. I tried to send the form, but now there's the error message: Email sent failed, fill required field and try again!
Why is that? Thanks!
On which page do you see the error? Please share the page link.
On the page you created, please see hidden content.
Tried this page and got the email on my inbox.
any update on this? I am having the same error issue. the error displays under the submit button when submitting the form. it doesn't matter which fields are in the form or whether they are required - same error
Hello rubygirl
There might be various reasons for your issue. Please post a new question regarding your issue. We will check and help you.
Best regards
