Staff replied Templates

SP Virtuemart Ajax Search image result

Asked by Filipe 2 years ago Last activity 2 years ago

I'm having a problem with your Mega Deal II template. The search module isn't displaying the main image of the product in the results list. If you go to the demo template you have on your website and you type xbox, for example, you see what I'm talking about. The displayed image that shows in the result is one of the additional images, not the main one.

9 replies

Toufiq Senior Staff

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Filipe Asked this

Hi, Toufiq. I will put that information in the hidden content.

Filipe Asked this

Toufiq, do you have any information for me? I have a client asking me for news about this problem.

Toufiq Senior Staff

Developer team need FTP access.

Filipe Asked this

Information added to the hidden content.

Toufiq Senior Staff

FTP information should be like as below sample information

ftp.domain.com

username: here

password: password

Port: 22

Filipe Asked this

Here it goes.

Toufiq Senior Staff

Thank you. I have shared your access to our developer team. Thanks

Filipe Asked this

Did you forget my case?

Toufiq Senior Staff

Sorry for the delay. I have discussed with my team. They told me that you should type title of the product.

Toufiq Senior Staff

I will try to manage a fix it by tomorrow. Thanks

Toufiq Senior Staff

Please check now. Thanks

Filipe Asked this

Just tested and it's fine now. Thank you.

Can you please tell me what did you do to correct the problem? I have more websites that use this template.

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