Article Scroller - Question | JoomShaper
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Article Scroller

George Antonatos

George Antonatos

SP Page Builder 2 years ago

hello joomshaper team, we would like some help about a site, domain: prioritytravel.gr template: Magnin page builder pro 3,8,10 we have a problem with the addon: article scroller, mode: carousel if you check, on all android mobiles, it skips some pacjkages, it is set to show one article at a time, generally doesn't respond correctly, the navigation also is not ok, can you please advise? check this video on a xiaomi mobile https://drive.google.com/file/d/1QekzRQb8imjV1Iw_OFjLRG4Ll45-fkSF/view?pli=1 if you need access we'll be happy to provide, just let us know to disabel our security extension

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9 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #138259

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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George Antonatos
George Antonatos
Accepted Answer
2 years ago #138275

hi Toufiq, I created a SU for you to login, info at hidden content

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #138465

I have checked my end and no problem found. Will you please check the video and let me know.

https://drive.google.com/file/d/1-6AjmLARxJRkmBik3IZtybFI828NG9nn/view

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George Antonatos
George Antonatos
Accepted Answer
2 years ago #138469

as I said, ONLY in android devices your video is on an iPhone please check again with an android device, I couldn't be more clear about it

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #138491

Got it. I have shared your issue to our developer team. I will get back to you soon. Thanks

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George Antonatos
George Antonatos
Accepted Answer
2 years ago #138497

ok great, please note that we will keep our security extension disabled in order for you to be able to login looking forward for your reply, greetings

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #138628

Developer team said that need time. I hope next release it will be fix. Thanks

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George Antonatos
George Antonatos
Accepted Answer
2 years ago #138642

ok so we must disable the option, thank you for your time

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #138645

You are most welcome

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