hello joomshaper team, we would like some help about a site, domain: prioritytravel.gr
template: Magnin
page builder pro 3,8,10
we have a problem with the addon: article scroller, mode: carousel
if you check, on all android mobiles, it skips some pacjkages, it is set to show one article at a time, generally doesn't respond correctly, the navigation also is not ok, can you please advise?
check this video on a xiaomi mobile
https://drive.google.com/file/d/1QekzRQb8imjV1Iw_OFjLRG4Ll45-fkSF/view?pli=1
if you need access we'll be happy to provide, just let us know to disabel our security extension
Staff replied
SP Page Builder
article scroller
Asked by George Antonatos
2 years ago
Last activity 2 years ago
5 replies
Toufiq Senior Staff
Hi there,
I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.
-Thanks
George Antonatos Asked this
hi Toufiq, I created a SU for you to login, info at hidden content
Toufiq Senior Staff
I have checked my end and no problem found. Will you please check the video and let me know.
https://drive.google.com/file/d/1-6AjmLARxJRkmBik3IZtybFI828NG9nn/view
George Antonatos Asked this
as I said, ONLY in android devices
your video is on an iPhone
please check again with an android device, I couldn't be more clear about it
Toufiq Senior Staff
Got it. I have shared your issue to our developer team. I will get back to you soon. Thanks
George Antonatos Asked this
ok great, please note that we will keep our security extension disabled in order for you to be able to login
looking forward for your reply, greetings
Toufiq Senior Staff
Developer team said that need time. I hope next release it will be fix. Thanks
George Antonatos Asked this
ok so we must disable the option, thank you for your time
Toufiq Senior Staff
You are most welcome
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