Hello Mehtaz,
at the moment i cannot give you the site URL because the website is not online.
And it is also not necessary because i used flat Joomla, and only the Florist Layouts from you, no Template.
Just insert on your Test Page the SP Cookie Consent exttension and try the two steps.
If you cannot reproduce the issue, we can talk after my vacation again.
Another thing i want to mention.
I am reading this Forum now since half a year and i see, that all Supporters (only 3 i think and of course Paul) have much workload. Posts that you don't see, slide very soon to the second page. If they are on this second page, hardly nobody of the Support Team is watching these posts anymore.
This means, your paying customers need to push their post again and again up, like i had to do.
Please concider with your CEO, with every hugh new feature (like Easy Store) you must increase your team by minimum 1 more permanent Supporter!
I know this costs the company money, but you want also money for hugh new features (like Easy Store) from the customers.
It's not possible to handle this amount of Support Tickts for you anymore, to give adequate and fast response, as i saw.
Please think about my words and talk internally about that.