error when I try to save page - Forum | JoomShaper
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error when I try to save page

Asked by Alfonso 2 years ago Last activity 2 years ago

when I try to save page that time I get this error
Request failed with status code 413 so I can not save page
please help me

Thank you

4 replies

Ofi Khan Staff

Hello Alfonso

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Alfonso Asked this

Hello,
I don't understand anything. This thread was somewhere else and I don't know why they started a new thread here. I already gave them username and password. And after many days this problem is still not fixed.

Ofi Khan Staff

Could you please share that thread or forum post URL?

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