Anchor Link In Mobile Menu - does Not Close Menu - Question | JoomShaper

Anchor Link In Mobile Menu - does Not Close Menu

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Bumble Bee

Helix Framework 5 months ago

Using Helix Ultimate 2.0.15

Clicking an anchor link on a mobile menu, you can see that the page is scrolling to the anchor, however the mobile menu does not close.

Searched forum & archives but the document page is missing.

Can please let me know how to close the mobile menu? Thank you.

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11 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 months ago #139709

Hi there,

Thanks for contacting us.

If you want, you can use one of our onepage templates to get anchor menus working within offcanvas.

The following forum post may help you for Helix Ultimate template:

https://www.joomshaper.com/forum/question/27359

Best Regards

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Bumble Bee
Accepted Answer
5 months ago #139827

Hi there,

Thank you for the scripts.

Changing to a onepage template would not be an option.

Using the info in the zip file, I added both sections into the Custom Javascript window as is & there were no changes to the behaviour. Do I have to customise anything?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 months ago #139834

You're welcome.

Can I have your site URL here to check, please?

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Bumble Bee
Accepted Answer
5 months ago #139840

The site is currently password protected & in another language. Is it possible to walkthrough with me what I must do?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 months ago #139848

Hi,

The solution I have provided already in the first place should work.As you are saying it doesn't work for you so I need to check why it is not working. Without link and access it's tough to say.

Best Regards

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Bumble Bee
Accepted Answer
5 months ago #139972

I understand. Information provided. Will await your advice. Thank you!

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Bumble Bee
Accepted Answer
4 months ago #140885

Hi there, I'm reaching out to inquire if there are any updates you can provide?

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Bumble Bee
Accepted Answer
4 months ago #143476

Hi there, happy new year! I am still awaiting your reply on this. Thank you!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 months ago #143564

Hi,

Happy New Year!

Sorry for such delayed response. Can I have admin access also here? I have tried the same credentials that you provided but could not login to the Joomla admin.

Best Regards

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 months ago #143565

BTW, have you tried to have a look into the conversation that Pavel shared, please?

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Pavel
Pavel
Accepted Answer
4 months ago #143481
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