Solved Templates

Investa Recent upgrade and problems

Asked by Neil 2 years ago Last activity 2 years ago

I recently upgraded Investa template as it said Helix and SPPB had an update available.

I now have the following tags showing on the public page of all blog articles.

HELIX_ULTIMATE_ARTICLE_RATINGS (followed by the star rating)

J_TEXT_SHARE (followed by the social logos)

Also, the style of the blog article has changed back the the template default and the image is smaller and to the left instead of central?

HELP PLEASE!

Accepted answer

Marked as the solution
Toufiq Senior Staff

Please check now and let me know. Thanks

Neil Asked this

That's perfect Toufiq! Thank you.

How did you fix it? Just so I understand the basics?

Toufiq Senior Staff

Updated language file of template from the language directory. Thanks

Neil Asked this

Did you add Phoca Commander to the website?

3 more replies

Toufiq Senior Staff

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access & FTP access to check the issue? I will check & get back to you soon. 

-Thanks

Neil Asked this

Sorry it's taken me a while to reply Toufiq.

It seems that somehow the language settings have been lost when the system upgraded.

I have added the admin details in the hidden content.

Toufiq Senior Staff

Provide me the Super administrator permission. Thanks

Neil Asked this

I have the same problem on another website with the same Investa template.

It would be really good to know how to fix this problem myself, but I would appreciate some guidance or if it's too complicated, please can you help me?

Neil Asked this

Super user admin done

Toufiq Senior Staff

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