Investa Recent Upgrade And Problems - Question | JoomShaper

Investa Recent Upgrade And Problems

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Neil

Template 1 year ago

I recently upgraded Investa template as it said Helix and SPPB had an update available.

I now have the following tags showing on the public page of all blog articles.

HELIX_ULTIMATE_ARTICLE_RATINGS (followed by the star rating)

J_TEXT_SHARE (followed by the social logos)

Also, the style of the blog article has changed back the the template default and the image is smaller and to the left instead of central?

HELP PLEASE!

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11 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #144104

Please check now and let me know. Thanks

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Neil
Accepted Answer
1 year ago #144144

That's perfect Toufiq! Thank you.

How did you fix it? Just so I understand the basics?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #144315

Updated language file of template from the language directory. Thanks

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Neil
Accepted Answer
1 year ago #144319

Did you add Phoca Commander to the website?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #144365

Yes

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #140690

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access & FTP access to check the issue? I will check & get back to you soon. 

-Thanks

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Neil
Accepted Answer
1 year ago #143850

Sorry it's taken me a while to reply Toufiq.

It seems that somehow the language settings have been lost when the system upgraded.

I have added the admin details in the hidden content.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #144004

Provide me the Super administrator permission. Thanks

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Neil
Accepted Answer
1 year ago #149401

I have the same problem on another website with the same Investa template.

It would be really good to know how to fix this problem myself, but I would appreciate some guidance or if it's too complicated, please can you help me?

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Neil
Accepted Answer
1 year ago #144013

Super user admin done

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #150393

Login denied! Your account has either been blocked or you have not activated it yet.

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