SP PAGE UPGRADE PROBLEMS
Andrew Raphael Kagwa
SP page builder 5 has problem each time i update the site goes to error HTTP 500. Again error log file creates a larger dumb memory caused by Page Builder 5 versions. This is the error "This page isn’t workingresearchexperts.co.tz is currently unable to handle this request.HTTP ERROR 500"
Toufiq
Accepted AnswerHi there,
I appreciate you reaching out. I sincerely apologize for this oversight. Please enable the debug mode from the global configuration. Then share a screenshot of your error.
-Thanks
Andrew Raphael Kagwa
Accepted AnswerNegative , nothinf changes. the error remains This page isn’t working researchexperts.co.tz is currently unable to handle this request. HTTP ERROR 500
Toufiq
Accepted AnswerWill you please provide me the Joomla administrator access to check the issue?
Andrew Raphael Kagwa
Accepted AnswerThis page isn’t workingresearchexperts.co.tz is currently unable to handle this request. HTTP ERROR 500
Again today after updating to 5.0.7
Gerry
Accepted AnswerHello, I have a similar problem since the 5.0.4 update. The website no longer works since this update. If I deactivate the SP Page Builder module 5.0.4, the page works again. But the pages I created with the module are of course not displayed. Since this website is necessary for a running business (restaurant), I leave the module deactivated until you help me to solve the problem.
Greetings
Gerry
Accepted AnswerThat was quick. With 5.0.5 everything works again. Thank you very much!
Andrew Raphael Kagwa
Accepted AnswerToufiq please my website is still done i have shared with your the cridentials for my admin joomla website
Toufiq
Accepted AnswerAfter enable debug mode it displayed more error. Can you provide me the FTP access? Thanks
Andrew Raphael Kagwa
Accepted AnswerI have sent in private https://researchexperts.co.tz:2083/