SP PAGE UPGRADE PROBLEMS - Forum | JoomShaper
Solved SP Page Builder

SP PAGE UPGRADE PROBLEMS

Asked by Andrew Raphael Kagwa 3 years ago Last activity 3 years ago

SP page builder 5 has problem each time i update the site goes to error HTTP 500.
Again error log file creates a larger dumb memory caused by Page Builder 5 versions. This is the error "This page isn’t workingresearchexperts.co.tz is currently unable to handle this request.HTTP ERROR 500"

Accepted answer

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Toufiq Senior Staff

Please check & let me know. Thanks

5 more replies

Toufiq Senior Staff

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Please enable the debug mode from the global configuration. Then share a screenshot of your error.

-Thanks

Andrew Raphael Kagwa Asked this

Do you mean Debug Settings -Debug System - YES???

Andrew Raphael Kagwa Asked this

Negative , nothinf changes. the error remains
This page isn’t working
researchexperts.co.tz is currently unable to handle this request.
HTTP ERROR 500

Toufiq Senior Staff

Will you please provide me the Joomla administrator access to check the issue?

Andrew Raphael Kagwa Asked this

This page isn’t workingresearchexperts.co.tz is currently unable to handle this request.
HTTP ERROR 500

Again today after updating to 5.0.7

Andrew Raphael Kagwa Asked this

I have sent you login details but no support received until now and the website is down

Gerry
3 years ago · edited

Hello,
I have a similar problem since the 5.0.4 update.
The website no longer works since this update. If I deactivate the SP Page Builder module 5.0.4, the page works again. But the pages I created with the module are of course not displayed. Since this website is necessary for a running business (restaurant), I leave the module deactivated until you help me to solve the problem.

Greetings

Gerry

That was quick.
With 5.0.5 everything works again.
Thank you very much!

Toufiq Senior Staff

Glad to know that your problem is solved. Thanks

Andrew Raphael Kagwa Asked this

Toufiq please my website is still done i have shared with your the cridentials for my admin joomla website

Toufiq Senior Staff

After enable debug mode it displayed more error. Can you provide me the FTP access? Thanks

Andrew Raphael Kagwa Asked this

Do you mean CPanel?

Andrew Raphael Kagwa Asked this

Joomla admin page with error 404

Toufiq Senior Staff

Type mistake by you.

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