500 Error In Backened
Candace Gelleta
Using Joomla 4.4.1 in the backend I keep getting a 500 error when I click on the SP PageBuilder Pro links (except "categories" works fine).
Toufiq
Accepted AnswerHi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.
Enable Debug mode and Error Reporting to check if there are any issues.
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Candace Gelleta
Accepted AnswerTurns out the system default admin template (which doesn't work on any of my Joomla 4.0 installs for some reason) has been changed to Bettum (a 3rd party template). So, when I turn errors back on I get this: There is no "template.atum.ltr" asset of a "preset" type in the registry.
Toufiq
Accepted AnswerHi there,
To better address the issue, could you kindly provide Joomla administrator access & hosting server access? I will investigate your issue.
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Candace Gelleta
Accepted AnswerNo necessary. The problem is with the 3rd party template and I'll just have to live with it.