Easystore Not Working - Question | JoomShaper
SP Page Builder 6 is Here! Learn More →
Back to the questions

Easystore Not Working

FS

Fremantle Software

EasyStore 1 year ago

Hi,

I get the following error on Easystore:

Class "JoomShaper\Component\EasyStore\Site\Helper\EasyStoreHelper" not found

Nothing works anymore!

Test website: Fremantlesoftware.nl

0
7 Answers
Order by
Oldest Newest Votes
MiBa
MiBa
Accepted Answer
1 year ago #141920

Might be missing file EasyStoreHelper.php in components\com_easystore\src\Helper\

0
MiBa
MiBa
Accepted Answer
1 year ago #142074

Can you describe shortly what happened before website stopped working?

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #142170

Hello Fremantle Software

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

0
FS
Fremantle Software
Accepted Answer
1 year ago #142206

I simply launched the website and the homepage appeared. Then I wanted to view a page with products and when loading the page the error message appeared.

Class "JoomShaper\Component\EasyStore\Site\Helper\EasyStoreHelper" not found

I try to log in with administrator account and then I get a blank screen with Error.

0
MiBa
MiBa
Accepted Answer
1 year ago #142262

Does error in admin area have name or number or it's just word Error?

0
FS
Fremantle Software
Accepted Answer
1 year ago #142408

This is on the screen when i select "Voor de hond";

logo 0

Class "JoomShaper\Component\EasyStore\Site\Helper\EasyStoreHelper" not found

I will install everthing new. Close this problem and i hope that this not appear again.

0