Hi, I dowloaded the Celestia Quickstart but after extracting in my host, it shows an error page. I deleted and tried again with the same issue. I finally used the Investa Quickstart and got it to work. Has anyone faced the same issue with Celestia?
Staff replied
Templates
Celestia Quickstart
1 reply
Rashida Rahman Staff
Hi there!
Sorry for your experience.
Can I have the error statement here, please?
Have you checked and fulfilled all the technical requirements and PHP settings, please?
https://www.joomshaper.com/documentation/joomla-templates/celestia/technical-requirements
The following points may help too: https://www.joomshaper.com/documentation/joomla-templates/celestia/installation-problems-troubleshooting
Best Regards
martin Asked this
Hi Rashida,
I actually get the 404 Page error after unzipping. It's not reaching the installlation page.
Rashida Rahman Staff
Hi Martin,
Sorry for the delayed response.
I can install the Celestia template without any issue though. Can you send me a screencast of the scenario, please?
Have you checked the doc and troubleshooting points from my first response? Please let me know.
Best Regards
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