Celestia Quickstart - Question | JoomShaper
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Celestia Quickstart

M

martin

Template 1 year ago

Hi, I dowloaded the Celestia Quickstart but after extracting in my host, it shows an error page. I deleted and tried again with the same issue. I finally used the Investa Quickstart and got it to work. Has anyone faced the same issue with Celestia?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #143392

Hi there!

Sorry for your experience.

Can I have the error statement here, please?

Have you checked and fulfilled all the technical requirements and PHP settings, please?

https://www.joomshaper.com/documentation/joomla-templates/celestia/technical-requirements

The following points may help too: https://www.joomshaper.com/documentation/joomla-templates/celestia/installation-problems-troubleshooting

Best Regards

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M
martin
Accepted Answer
1 year ago #143474

Hi Rashida,

I actually get the 404 Page error after unzipping. It's not reaching the installlation page.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #145106

Hi Martin,

Sorry for the delayed response.

I can install the Celestia template without any issue though. Can you send me a screencast of the scenario, please?

Have you checked the doc and troubleshooting points from my first response? Please let me know.

Best Regards

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