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NH

Nigel Hancock

EasyStore 4 months ago

I have got diagonal lines through my options on one item and they are disabled, can you advise me why?

https://www.willsartworld.co.uk/index.php/shop/digital-paintings/british-royal-family/hrh-princess-of-wales?variant=undefined

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7 Answers
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 months ago #145599

Hi there!

Sorry for your issue.

Are the options enabled from the product backend? If yes, would you please give me your admin access to check?

Best Regards

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NH
Nigel Hancock
Accepted Answer
4 months ago #145624

See hidden

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NH
Nigel Hancock
Accepted Answer
3 months ago #145896

Can someone help please?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 months ago #145932

Hi,

Sorry for the delay.

Unfortunately, I could not access your admin with the given credentials. Please check the screenshot in the hidden content box.

Best Regards

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NH
Nigel Hancock
Accepted Answer
3 months ago #145935

See below sorry

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NH
Nigel Hancock
Accepted Answer
3 months ago #146519

Any help now please?

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MiBa
MiBa
Accepted Answer
3 months ago #146679

Open product / Product variants / Set variants to "In stock"

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