Update Order - Question | JoomShaper

Update Order

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francescomaria

General 3 months ago

Hi! I have this configuratione on my site: joomla versione 3.9.28 php version 7.4.33 and SP Page Builder PRO 3.7.8 and shaper_helixultimate 1.1.4. What is the correct order of update? What is the first update? thanks!

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6 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 months ago #145825

Hi

Thanks for contacting us. Could you please explain your issue a bit more?

-Regards.

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francescomaria
Accepted Answer
3 months ago #145959

I have two update to do: joomla ans sp pagebuilderpro and some extension. which one should I do first? Thanks.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 months ago #145986

Please first update your Joomla and then SPPB and extensions. But please make sure you have a fullsite backup before making any changes.

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francescomaria
Accepted Answer
3 months ago #146065

Thanks.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 months ago #146075

But remember that:

  1. SP Page Builder 3.8.10 - was the last version from v3 versions. And can be used only in Joomla 3 and Joomla 4.4.
  2. SP Page Builder 5.2.5 - is the most current version, and can be used in Joomla 4.4 and Joomla 5.0.x
  3. After Helix Ultimate update - read & follow tip 1. >https://www.joomshaper.com/documentation/helix-framework/troubleshooting-faq
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francescomaria
Accepted Answer
3 months ago #146173

Hi, Paul! Thanks for your response. But i don't understand a think.. why the system suggest me update joomla to 3.10.12 version e not to 5.0.x? Regards.

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