Hi there!

Thanks for reaching out to us.

Would you please let us know which slider addon are you using there? Can you share a screencast illustrating the whole thing? It will help us to understand the issue better.

Best Regards

What exactly do you need? I do not quite understand?

There is TimeViewer. Why don't you connect to my PC to solve the problem more quickly? Constantly writing back and forth doesn't lead to a quick solution. I use the normal Slide Show addon

Hi,

Sorry for your experience and such delayed response.

Kindly give me your Joomla admin access to check the issue for you.

Best Regards

Hello Rashida, here are the login details

Here is the login details for Joomla

How can I send you pictures? Or you can do it all via Time Viewer. Have Microsoft Teams

Hi,

You can upload your screenshot to any online server or your drive then share just the link here. You may consider any online free tool either, such as imgur, lightshot, etc.

Best Regards

Do you have full site backup?

Were you able to log in? I don't see that you are logged in in the admin area

Ah, now

Everything should be the same as on the desktop side on all devices

Hi Sanja,

Please check the screencast. It is working just fine:

https://share.cleanshot.com/3vgGqh04

I have found, you tried to set font size from your JCE text editor instead of setting it from the typography of the respective SPPB editor. So I have removed that value: https://share.cleanshot.com/w1HpCxQK

Best Regards

Hello Rashida, I just put the site online to check on my phone whether the font sizes in the slider are now displayed the same as on the desktop. And it still seems so big. Do I have to do anything else?

Nothing has changed. The font is out of proportion on the mobile phone and other devices as it is on the desktop. Please look on the desktop. That's ok, in terms of ratio. But too big on the other devices

Hi,

Did you check my screencast video, please? I have just showed you how and where to specify the font size for the texts inside slideshow items. I have put random values there and kept the values for you to check. I have done that for the first slide item only. So that you can check and then change as per your need.

Best Regards

How do I get this centered? Where can I set the distances? I have attached a photo.

Can you please answer me faster. Thanks

I will now contact Joomshaper directly. You are online and reply to me every hour, if at all or after a month and I will describe it.

This is centered in the second photo, where the Spartan is shown

Wow, I sit in front of the PC all day. I have professional staff at my disposal and I'm just as far along as I was this morning at 8:00 a.m

Hi,

You wanted to see it as centered, and now it is centered, so what do you want now, can you please describe? https://share.cleanshot.com/VWxcJ1vN And the initial issue of responsiveness has already been solved, I think.

And I want to clarify one thing: we do not have any intention to ignore our valuable customers at any time. But this is the workload that blocks us from clearing the notifications we have, and delays happen due to this. And if I am online but not responding, it's because I was on another forum post to look into. Notifications don't pop up here; I need to go manually to check the notification list.

I'm just trying to say, please don't misunderstand me. We apologize again for any inconvenience.

Best Regards

Dear Ms. Rashid, the text was centered the entire time. As an expert, you have to see that everything looks different on the desktop with all the font content than on successor devices. I send you pictures all the time

Can I upgrade your SP Page Builder version?

https://share.cleanshot.com/gmM8Zy1B

I made the effort again and defined exactly what I wanted in the pictures. If you don't understand now, then I don't know what will

Maybe this can be done with css

YES YOU CAN UPLOAD THE NEW SP PAGE BUILDER VERSION

Thanks for taking the effort to make that screenshot with indication. I am trying to find out the issue.

Thank you very much

Hi,

You are welcome.

It seems you are specifying custom position for the section below the slideshow. heights and widths are fixed in some places so the responsive things not working as expected.

It's 2:21 am now here. Though next two days are weekends here, I will check it tomorrow, please bear with me. And thanks for your patience.

Best Regards

Hello,

I have tried to do something. Please check and let me know if you need more adjustments.

https://share.cleanshot.com/MpKl0JGg

Best Regards

Thank you Rashida. That's how I wanted it to be. Have a nice Sunday

Hi Rashida, I just looked. Unfortunately, it's still not how I wanted it to be. Please have a look at the pictures I sent you. Please take a look at the photo in the slider with the bearded man and the woman and compare it with the photo I sent you. It's not 1:1 Bestregards

Hello Rasida, I had set everything up. How do I get the bottom part of the posts in the middle, i.e. not the slider, but the content of the page. Would you recommend that I leave out the slider in the mobile view.

Hello Rashida, I didn't mean the footer. I thought the mobile view. Not the footer.

I have another problem! I have adjusted everything so far in the mobile view. Now I'm in the desktop view and see that a part has shifted, how can that be even though I adjusted the changes in the mobile view?

Hello, can you please answer me :-)