Form Builder Add On Not Sending Email - Question | JoomShaper

Form Builder Add On Not Sending Email

JA

Jeff Algarra

SP Page Builder 1 year ago

I have a form I built using the Form Builder add on. It is not sending an email. I have read and followed the documentation and am using a server based email address with the domain. I have tested the email using the Joomla global configuration server setting and it says it delivers using Sendmail and that delivers. I have also searched this forum and lots of people had issues with it not sending an email but Joomshaper never posts what actually fixed the problem and just says they fixed it, so those are zero help. I have posted the URLs on the hidden content with admin.

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4 Answers
PhoenixGB
PhoenixGB
Accepted Answer
1 year ago #147295

Same issue, same issue as two years ago, worthless addon!

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JA
Jeff Algarra
Accepted Answer
1 year ago #147392

I'm guessing this is the kind of support we get when paying a yearly subscription. No one has even bothered to respond of even look at the issue.

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PhoenixGB
PhoenixGB
Accepted Answer
1 year ago #147398

I binned it off and used Tassos Convert Forms, works out of the box.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #147487

Hello Jeff Algarra

Apology for the inconvenience. I have checked your site. It looks like your template has modifed some SP Page Builder addons. I have checked with a test page with protostar template as default. The form builder works fine. Please remove the addon overrides and then check your issue.

Best regards

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