Again... Modules Don't Show In SP Pagebuilder Pages - Question | JoomShaper

Again... Modules Don't Show In SP Pagebuilder Pages

RG

Randy Garbin

SP Page Builder 3 months ago

This is the third time I'm asking this question.

The last time, the answer came from someone described as "senior staff", and who only did a test with a Custom Module. Yes, Custom modules seem to work. NONE of the other Joomla modules -- not third party modules -- seem to work for me.

I'm on Joomla 4 using SPPB version 5.2.6.

I gotta get a solution to this problem since three of these modules appear on the home page of a site going live soon.

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15 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #147536

Hello Randy Garbin

Apology for the inconvenience. Please share your administrator access and module names here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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RG
Randy Garbin
Accepted Answer
2 months ago #147544

Thank you. Details attached.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #147784

Sorry, your given credentials do not match. Please check and share again.

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RG
Randy Garbin
Accepted Answer
2 months ago #147819

Sorry. Trying again.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #148448

Sorry, the login has been denied. Please check the credentials again and share.

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RG
Randy Garbin
Accepted Answer
1 month ago #151819

I'm wondering if you've been able to resolve this problem. I still cannot show anything but custom modules on Pagebuilder pages. Thank you.

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RG
Randy Garbin
Accepted Answer
2 months ago #148614

New login details enclosed.

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RG
Randy Garbin
Accepted Answer
2 months ago #149724

Hi. Following up to see if you've looked further into this issue. Thanks.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #151921

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check it on my localhost.

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RG
Randy Garbin
Accepted Answer
1 month ago #152031

Details included below.

Thank you for your help.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #152063

You have shared the JPA file. Please change the file type as ZIP in Akeeba backup configuration. Then take the backup and share.

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RG
Randy Garbin
Accepted Answer
1 month ago #152140

Sorry for the misunderstanding. This should do it.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #152212

I have shared the backup with the development team. They will check the issue.

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RG
Randy Garbin
Accepted Answer
1 week ago #155239

Any findings or solutions yet? This has become an urgent matter for me. Thanks.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 6 days ago #155285

Apology for the inconvenience. I have asked the team to give your issue priority.

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