This is the third time I'm asking this question.
The last time, the answer came from someone described as "senior staff", and who only did a test with a Custom Module. Yes, Custom modules seem to work. NONE of the other Joomla modules -- not third party modules -- seem to work for me.
I'm on Joomla 4 using SPPB version 5.2.6.
I gotta get a solution to this problem since three of these modules appear on the home page of a site going live soon.
Hello Randy Garbin
Apology for the inconvenience. Please share your administrator access and module names here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.
Best regards
Thank you. Details attached.
Sorry, your given credentials do not match. Please check and share again.
Sorry. Trying again.
Sorry, the login has been denied. Please check the credentials again and share.
I'm wondering if you've been able to resolve this problem. I still cannot show anything but custom modules on Pagebuilder pages. Thank you.
New login details enclosed.
Hi. Following up to see if you've looked further into this issue. Thanks.
Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check it on my localhost.
Details included below.
Thank you for your help.
You have shared the JPA file. Please change the file type as ZIP in Akeeba backup configuration. Then take the backup and share.
Sorry for the misunderstanding. This should do it.
I have shared the backup with the development team. They will check the issue.
Any findings or solutions yet? This has become an urgent matter for me. Thanks.
Apology for the inconvenience. I have asked the team to give your issue priority.
