Helix Ultimate - Can't Add Instagram Social Media Icon - Question | JoomShaper
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Helix Ultimate - Can't Add Instagram Social Media Icon

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sydk2017

Helix Framework 5 months ago

In Helix Ultimate I cannot add the Instagram Social Media Icon - have tried on 2 different sites - get an error message and it won't save.

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3 Answers
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 months ago #148342

Hi there!

Sorry to hear that.

Did you mean in the basic tab of your Template Options: https://prnt.sc/ntGxoDIH-QQ5

Can you share the error message here, please?

Best Regards

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S
sydk2017
Accepted Answer
5 months ago #148347

Yes - basic tab. Anything types in the Instagram area gives an error message - you can download this image: https://www.dropbox.com/scl/fi/18lf3s8flqtuobemk4m9j/instagram.JPG?rlkey=yzmwb3nvpmu2z0ixv5twml19p&dl=0

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sydk2017
Accepted Answer
4 months ago #149758

Just checking in to see if you are working on fixing this bug.

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