Sending Email In Formbuilder - Question | JoomShaper

Sending Email In Formbuilder

DM

David Means

SP Page Builder 3 years ago

Hello,

I'm Having the same Issue?

Sending email in formbuilder does not work

After pressing the SEND button, the send indicator (spinning wheel) appears. The wheel spins for a while, then the recaptcha gives an error: the verification time has expired (screenshot). Check the box and try again.. The letter itself is not sent. What could be the reasons? I have tried what others have posted had fixed their issue.

Thanks, David

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9 Answers
Ariba
Ariba
Accepted Answer
Support Agent 3 years ago #13551

Hi there,

If you are using the contact form can you kindly ensure if you are using the PHP mail instead of SMTP mail. Thanks

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DM
David Means
Accepted Answer
3 years ago #13552

I'm using PHP Mail.

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Ariba
Ariba
Accepted Answer
Support Agent 3 years ago #13556

Will you please provide me the Joomla administrator access ? I will check & get back to you soon.

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DM
David Means
Accepted Answer
3 years ago #13558

Sure

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DM
David Means
Accepted Answer
3 years ago #13564

Ariba,

I'm 100% sure that it's something i did or didn't do correctly. I'm somewhat new to the Joomla site building. Thanks for the Help.

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Ariba
Ariba
Accepted Answer
Support Agent 3 years ago #14487

Hello

Are you still facing the same problem with email? The issue had been solved from back end. Could you kindly confirm if the problem still persists?

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PhoenixGB
PhoenixGB
Accepted Answer
2 years ago #16954

Can u tell us what the issue was? I have the same issue (more or less).

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Ariba
Ariba
Accepted Answer
Support Agent 2 years ago #16960

Hello

The issue can vary depending on each user, sometimes any third party plugin may also cause this issue. Sometimes installing a fresh joomla version and all modules, plugins, template files etc manually it works.

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LG
Leon Garcia
Accepted Answer
2 years ago #17192

Hi I am having the same problem, after sp page builder update with the latest Joomla version.

It is happening across all forms in my site; they now remain idle after submit with the spinning wheel.

Ive tried with SMTP and PHP mail SMTP is enabled and working

Can you help me look at this problem?

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