SP Page Builder 5.2.7, Joomla 4. Frontend Editor do Not Work
Vita
Hello,
SP Page Builder 5.2.7, Joomla 4.3.4. PFP Version 8.2. Frontend Editor do not work. I can not work with fronted Editor, there is only white blank page. sometime there is an Error: Warning: foreach() argument must be of type array|object, null given in /home/xxxxxx/xxxxx/components/com_sppagebuilder/helpers/helper.php on line 1120
The website is not displayed correctly. It looks like no connection with images.
What can I do? The Template shaper_helixultimate.
Thank you very much in advance for your help. Best regards Violetta
Ofi Khan
Accepted AnswerHello Vita
Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.
Best regards
Vita
Accepted AnswerDear Ofi thank you very much for your reply. please find attached (hidden content) administrator access. Thak you for your help Best regards Vita
Ofi Khan
Accepted AnswerPlease take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check it on my localhost.
Vita
Accepted AnswerDear Ofi, thank you very much for your support! Please see ZIP-Backup attached
uuups... can you help me please? I do not understand, how can I add here the ZIP-Backup.. Thank you!
Ofi Khan
Accepted AnswerNo issues on my localhost with your site backup. It looks like the error is in your hosting configuration. I have shared it with the development team. They will check your issue.
Vita
Accepted AnswerHello Ofi, thank you very much for your Support ! I suspected that... Hosting did an update and it hasn't worked since then. Unfortunately he doesn't give me an answer. How does hosting have to be configured? Man thanks in advance. Have a nice day Best ragerds Vita
Ofi Khan
Accepted AnswerYou are welcome 😊
Yes, the development team also confirmed this. Please talk to your hosting provider. The resource required to load SP Page Builder is being blocked by some reasons. It might be a memory limit or caching issue as well. The hosting provider can say better.
Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.
I have a humble request too. It would be very kind of you if you can manage some moment to give us feedback onÂ
This will inspire us to improve.