Page Content Disappears - Question | JoomShaper

Page Content Disappears

MM

Michael McDonald

SP Page Builder 1 year ago

Hello, My joomshaper is not working properly. There is some bug. If i make one small change and the moment i click save then the entire content gets erased. It is really frustrating. I tried clearing cache, changing the session timeout, check content method but none of this is working. It is really frustrating. I want to schedule a meeting with the support team as even after buying the Pro version the problem continues. I have paid for the service and hence i want to know a solution for this problem.

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1 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #150463

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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