Waiting And No Support Reply For Almost 2 Weeks - Question | JoomShaper
Back to the questions

Waiting And No Support Reply For Almost 2 Weeks

J

João Francisco Taveira

Template 2 months ago

Hi,

I'm missing more than one week waiting on a simple reply to a bug related with the language button, that is not working. Can someone help me on this please?

Ticket here: https://www.joomshaper.com/forum/question/30964

0
7 Answers
Order by
Oldest Newest Votes
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #150243

Hi

Thanks for contacting us and sorry for this inconvenience. I will inform him so that he will solve your issue ASAP.

-Regards.

0
J
João Francisco Taveira
Accepted Answer
1 month ago #150686

Hi, 5 days passed and no reply from nobody.

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #150756

Sorry for this inconvenience. I will inform him as a higher priority so that he will solve your issue.

0
J
João Francisco Taveira
Accepted Answer
1 month ago #150809

Hope so Mehtaz.

I cant show this to my partner, and I'm waiting for it almost for 3 weeks... dont understand why it was solved all and missed this, when it was reffered since the beggining.

And nobody replies me, whitch is totally not understandable.

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #150880

I am really sorry on behalf of him. I hope he will solve your issue very soon.

0
J
João Francisco Taveira
Accepted Answer
1 month ago #151013

Sorry but this is unacceptable. No support and watiting for 3 weeks. Are we paying for this? Maybe it doesnt worth to pay Joomshapper on this conditions?!

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #151088

I am really sorry on behalf of him. I will inform him again so that he will solve your issue ASAP.

0