Hi,
I'm missing more than one week waiting on a simple reply to a bug related with the language button, that is not working. Can someone help me on this please?
Ticket here: https://www.joomshaper.com/forum/question/30964
Staff replied
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Waiting and no support reply for almost 2 weeks
4 replies
Mehtaz Afsana Borsha Staff
Hi
Thanks for contacting us and sorry for this inconvenience. I will inform him so that he will solve your issue ASAP.
-Regards.
João Francisco Taveira Asked this
Hi, 5 days passed and no reply from nobody.
Mehtaz Afsana Borsha Staff
Sorry for this inconvenience. I will inform him as a higher priority so that he will solve your issue.
João Francisco Taveira Asked this
Hope so Mehtaz.
I cant show this to my partner, and I'm waiting for it almost for 3 weeks... dont understand why it was solved all and missed this, when it was reffered since the beggining.
And nobody replies me, whitch is totally not understandable.
Mehtaz Afsana Borsha Staff
I am really sorry on behalf of him. I hope he will solve your issue very soon.
João Francisco Taveira Asked this
Sorry but this is unacceptable. No support and watiting for 3 weeks.
Are we paying for this? Maybe it doesnt worth to pay Joomshapper on this conditions?!
Mehtaz Afsana Borsha Staff
I am really sorry on behalf of him. I will inform him again so that he will solve your issue ASAP.
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