No Support And Watiting For 3 Weeks - Question | JoomShaper
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No Support And Watiting For 3 Weeks

J

João Francisco Taveira

Extension 1 month ago

Hi guys, sorry but this is unacceptable.

Are we paying for this? Maybe it doesnt worth to pay Joomshapper on this conditions?! Maybe I will need to consider my review and comments about this service, because It's been getting worse and worse.

3 tickets opened in a perspective to get a solution: -https://www.joomshaper.com/forum/question/31493

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3 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #151118

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I was on my vacation. I have informed my team. I hope they will solve it as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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J
João Francisco Taveira
Accepted Answer
1 month ago #151308

Hi Toufiq.

In fact it was now replied, but we still need some fix. We uynderstand that is a bug in the dropdown, but we dont need it that way. We can keep the two language flags side by side (whitout the white background and withou the " symbol in each.

Image link: https://ibb.co/MBNYwjv

Can you please help us with that?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #151586

But, I don't see the background problem.

https://prnt.sc/noEq-RV9ZNr-

-Thanks

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