Social Media Addon Disappeared - Question | JoomShaper

Social Media Addon Disappeared

AG

Ana Gud

SP Page Builder 2 months ago

Hello, the last version of the builder doesn't have the social media addon, the template still has option to add social media links, but where the addon then?

https://www.dropbox.com/scl/fi/pt0t9fker18ih6ff24rg6/Screenshot-2024-03-18-at-13.58.26.png?rlkey=1grjmgqjmar28bp9gumyrge1x&dl=0

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11 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 months ago #152188

Hi

Thanks for contacting us. I have installed the latest version of page builder and we have the social share addons here. Please see the screenshot below:

https://prnt.sc/UkoTujiovEub

-Regards.

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AG
Ana Gud
Accepted Answer
2 months ago #152198

hello, thank you, I don't need Social Share, I need social media addon that was in the previous page builder to display the social media buttons with links to profiles, not to share to social media.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 months ago #152200

As I see on our previous version we have same addon which is social share addon.

https://prnt.sc/S9_z4EE8TMhS

Could you please give me a screenshot of that addon which exactly you are talking about? Maybe that comes with specific template, maybe its specific template addon.

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AG
Ana Gud
Accepted Answer
2 months ago #152204

here is the link - https://drive.google.com/file/d/1Kw5PbpGfLRNfxYQaFRTMLWyIT0cTvt5d/view

  1. in the beginning the original site with old SP Page builder where I show how it was
  2. then I go to a test-domain with the last Page Builder, I am trying to add this addon that was called Social Media, but it's gone.
  3. Then I go to the template, I thought ok, maybe you the develope removed it, because I can place the link in the temaplate -> basic -> social media block assigning it postion and placing this position in the layout, but it doesn't display.
  4. I tried Icon Group Addon, but as I asked before I don't see where I can remove the arrow and the bottom-border that displays with the icons and what the sense of them at all, I don't get it. Usually, we just need icons, without any errors.

The question is - is it possible to add the social media icons, on which users would click and land on the social media accounts of the company, not to share this page on their pages.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #152387

Hi

I see you have used the Rhino template. A social media addon is a template-specific addon. See the previous version and also the latest version of this addon is available.

https://prnt.sc/AQopUoShEDNB

https://prnt.sc/VZB-rywr95xs

But you can not find this addon in another template as it's a template-based addon.

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AG
Ana Gud
Accepted Answer
1 month ago #152462

Hello, yes, we are talking about Rhino and if it's template-based of the template that I use, why I don't see it? - https://drive.google.com/file/d/11DYks0whA8h0giaisM-M4kzJLcn1QVRe/view

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #152515

Give me your super admin access please.

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AG
Ana Gud
Accepted Answer
1 month ago #152602

thank you, I put it in hidden content.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #152686

Hi there!

Thanks for reaching out to us.

Are you using SPPB lite version there?

Please update the version to the latest SPPB 5 Pro from here, clear Joomla and browser caches then check again:

https://www.joomshaper.com/downloads/extension/sp-page-builder-pro-next

Moreover, these addons were removed since SPPB version 3. Please check the screenshot from the changelog of SPPB 3:

https://share.cleanshot.com/rCFt7r5l

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AG
Ana Gud
Accepted Answer
1 month ago #153140

Thank you for the reply, I used the pro and it didn't work too.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #153152

These addons were removed since SPPB version 3. Please check the screenshot from the changelog of SPPB 3:

https://share.cleanshot.com/rCFt7r5l

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