SP Booking Serach - Question | JoomShaper

SP Booking Serach

B

Boris

Extension 4 weeks ago

Hi, I try to undersatnd - how work search module in Pakeges. For example, I have a tour to Egypt. ( https://lilia.stas-kapitnik.com/package/semejnyj-tur-v-egipet ) Booking Starts On: 29th Feb - 31st Dec.

But when I try to search any tour with Starting date from (for example) 29 Mar 2024 to (for example) 20 Jun 2024 I get No Packages Found! Thats wrong? May be anything in tour?

Please, help me to understand. Thank you.

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21 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 weeks ago #152872

Hello Boris

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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B
Boris
Accepted Answer
4 weeks ago #152873

Hi. Added access.

So: date of tour to Egypt (for example): 10/05/24-20/05/24

Booking Starts On: 29th Feb - 31st Dec

For example, I need to find tours in the May only.

How to? thank you.

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B
Boris
Accepted Answer
3 weeks ago #153002

Hi! Anybody here? Thank you.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 weeks ago #153096

Sorry, it looks like a bug. I have informed the development team. It will be fixed on the next release.

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B
Boris
Accepted Answer
3 weeks ago #153097

Hi, thank you. How many time it may be fixed?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 weeks ago #153100

I do not have any exact timeline. But it will take a long time (at least weeks).

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B
Boris
Accepted Answer
3 weeks ago #153102

It may be in APril?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 weeks ago #153451

Yes, it will be released in this month, hopefully. The development team is working with your issue.

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B
Boris
Accepted Answer
2 weeks ago #153526

Good news!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 weeks ago #153557

We are prioritizing your issue. We might release an update this week.

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B
Boris
Accepted Answer
2 weeks ago #153630

Thank you!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 weeks ago #153670

You are welcome 😊

I have installed it on your site. Please check your issue.

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B
Boris
Accepted Answer
2 weeks ago #153690

Hi Ofi! Thank you for greate and fast support, paynent work now.

But search by date still not work. I try to search all tours for example from 01.07.2024 to 31.07.2024 and get message No Packages Found!

Additional question: How too set the order of tours? for example I need to set new tours in the top, and older tours in bottom, or set my oun order of tours on the page. Now I add new package and it is last, must to be first or second (third) if I need.. I try to set the order in admin - SP Booking: - Packages - but it not work. How to?

thank you for your patience!!!

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B
Boris
Accepted Answer
2 weeks ago #153872

Hi! Anybody can to help me, please?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 week ago #153942

Try searching with starting date only and check.

The sorting works as it is in the database table. If you change the order in the table, then it will also be changed.

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B
Boris
Accepted Answer
1 week ago #153956

Hi. I tried to search from Starting Date only (Wed, 1 May 2024) and nothing.... No Packages Found!

Any solution? We are need it... Thank you.

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B
Boris
Accepted Answer
1 week ago #153957

Hi Ofi. thank you for your patience.

You write: The sorting works as it is in the database table. If you change the order in the table, then it will also be changed.

I tried to change order in table (Components - SpBoking- Packages) few times, but it not work.

Please, see attach video on youtube.

https://youtu.be/gHCLyVFkI9s

Thank you.

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B
Boris
Accepted Answer
1 week ago #154140

Hi. Anybody can to help me?

  1. Search by date not work in packages.
  2. Set tours by oun order not ork in packages.

Thanks.

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B
Boris
Accepted Answer
1 week ago #154207

Anybody can to help me, please?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 6 days ago #154388

Apology for the delay. Please allow me some time.

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B
Boris
Accepted Answer
6 days ago #154394

Thank you!!

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