Hello
I am using contact form addon and added the Recipient Email but I got nothing !!
I changed the email to gmail and another hosting but the same !!
Staff replied
SP Page Builder
Contact Form
5 replies
Ghada Zoubi Asked this
why I didnt get any answer from your side ??
5 days without any response !
Toufiq Senior Staff
Hi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I have checked the Joomla default mail system using gmail account and it doesn't work. You need to contact your hosting provider.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Ghada Zoubi Asked this
I have server and have many accounts and all of them same configuration and all works , just this one !!
Toufiq Senior Staff
Did you checked mail testing from the global configuration?
Ghada Zoubi Asked this
yes I did and I got this message : The email was sent to [email protected] using PHP Mail. You should check that you've received the test email.
but I didnt get the message .
as I said I have the same configuration for many websites and its working, why this one not working?
Toufiq Senior Staff
I have checked my end using my gmail accounts. But, nothing found on my email. That's why i told you. Thanks
Ghada Zoubi Asked this
What I have to do in this case??
Toufiq Senior Staff
Please contact your hosting provider and tell them full scenario. Thanks
Log in to reply.