Problems After Installation - Question | JoomShaper

Problems After Installation

KL

Klaus Liedtke

SP Page Builder 1 week ago

After installing SPB 5.3.0 i got problems:

  1. Same page are not showing frontend editor
  2. In settings the google maps api key is not saved
  3. In Systemeditor on Textblock the changes will not be saved.

Please help

0
10 Answers
KL
Klaus Liedtke
Accepted Answer
1 week ago #154655

Correction: Some pages are not showing in frontend editor

Browser cache and system cache is clean.

0
KL
Klaus Liedtke
Accepted Answer
1 week ago #154788

Please help: All new pages i made after save are empty pages in frontend editor. Normal editor works, preview is fine. I tried different browsers and different computers. Please take a look at my site.

0
KL
Klaus Liedtke
Accepted Answer
1 week ago #154789

pages:
home mauritius test testneu test2

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 week ago #154979

Hi

Thanks for contacting us and sorry for your issue. Could you please check your site? I cant access on that.

-Regards.

0
KL
Klaus Liedtke
Accepted Answer
1 week ago #154988

Access is working fine. in Hidden Content Data again:

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 week ago #154998

Could you please Reinstall page builder and try again?

0
KL
Klaus Liedtke
Accepted Answer
1 week ago #155000

I had made a reinstall already. No changes. Or must i delete PB first? And when i do this, are my Pages still there?

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #155060

Hi there, I have checked and it works fine. Thanks

https://prnt.sc/zcpJkFNaISt9

0
KL
Klaus Liedtke
Accepted Answer
1 week ago #155066

Hi, yes after i disable plugin "Cookie Hint" it works.

Thx

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #155189

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

Joomla Extension Directory

JED.png

TrustPilot

Trust-Pilot.png

We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

0