EasyStore Template - Question | JoomShaper

EasyStore Template

JM

Jamie Marschke

Template 1 year ago

Hi,

I am trying to install the Allura Quickstart Pack Joomla 4 pack. I get the following error when installing the pack,

Table 'jaden713_aromance.f6q77_easystore_media' doesn't exist

Looking in teh tables this file is not there?

Thanks Jamie

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19 Answers
JM
Jamie Marschke
Accepted Answer
1 year ago #157938

FIXED!!!!

Remove the old databse from previous attempts!!!!

I deleted the datatbase and recreated it, reinstalled the quickstart template and the new databse suddenly had the easystore_media file!

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #158000

Glad to know that.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #156616

Hi

Thanks for contacting us and sorry for your issue. Could you please check this solution below:

https://www.joomshaper.com/documentation/joomla-templates/allura/installation-problems-troubleshooting

It may help you.

-Regards.

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JM
Jamie Marschke
Accepted Answer
1 year ago #156755

Hi,

As per the link you have provided and checking what I have allready set,

  • PHP version is 8.2
  • max_execution_time = 600

installation\sql\mysql\joomla.sql -> No joomla.sql in your quickinstall files installation\sql\mysql\sample_data.sql\ -> no sample_data.sql in your quickinstall files

So nothing to be changed my end, so issue still present with missing file.

Regards Jamie

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #156760

Could you please follow the steps below and try to install it again?

https://www.joomshaper.com/blog/how-to-install-quickstart-package-in-joomla-4

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #156783

Table 'jaden713_aromance.f6q77_easystore_media' doesn't exist

Is it showing on installation last page? If yes, then try one thing when it comes then Refresh your browser. It should work then.

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JM
Jamie Marschke
Accepted Answer
1 year ago #156909

Hi,

Yes, it is showing on thelast installation page after I enter all the database information.

When I refresh the browser it goes back to the initial setup page and I have to go through the setup again.

Every time I get the below error,

Table 'jaden713_aromance.eq3n2_easystore_media' doesn't exist

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #156943

Allow me some time please, I need to talk about it with our DEV team.

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JM
Jamie Marschke
Accepted Answer
1 year ago #157675

Hi,

Any progress on this mater? I have a client waiting on me.

Thanks

Jamie

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #157678

Does this only happened on the Allura template? It seems ok in my end. Could you please try another browser? And try one thing, lower your PHP version then try again.

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JM
Jamie Marschke
Accepted Answer
1 year ago #157862

Hi,

I have tried three seperrate browser, Firefox, Chrome & Internet explorer, they all throw the same error. I tried lowering the PHP version down until it said it needed a higher version. I went from 8.2 to 5.6.

I have installed thequicklaunch crafty template and get the same error,

Error Table 'jaden713_aromance.eac2l_easystore_media' doesn't exist

Looking at the tables they are all bakf6q77 There is also no easystore_media in thisemplate as well

My database name is jaden713_aromance

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JM
Jamie Marschke
Accepted Answer
1 year ago #157863

I am now sitting on version 8.0 for PHp and still get no luck

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JM
Jamie Marschke
Accepted Answer
1 year ago #157864

I installed the Allura template only with no problems, but I do not know how to set it up to look like your template demo, the documentation does not fully explain how to.

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CM
Claudia Martinez
Accepted Answer
1 year ago #157875

I installed the template with no issues on my end. Server is shared hosting. PHP 8.1 with the Allura Quickstart Pack Joomla 4 download. I was not able to use the full features of the store but the template looks just like the demo.

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JM
Jamie Marschke
Accepted Answer
1 year ago #157877

I am also using a shared server. I am trying to install the quick installal package. i tried on another store template and got the same error!

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JM
Jamie Marschke
Accepted Answer
1 year ago #157884

Just thinking... Am I suposed to have easystore already installed before I install the quick install package?

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JM
Jamie Marschke
Accepted Answer
1 year ago #157885

OK, I have tried a third template and still get the '_easystore_media' doesn't exist error message.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #157902

Please try quickstart pack from scratch. Try to fresh install the quickstart pack. It should work.

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JM
Jamie Marschke
Accepted Answer
1 year ago #157933

I have reinstalled the quickstart file five times, I have also tried three other quickstart templates with the same media file missing in the database. I have followed your install requirements and they are set up the same now with my host.

Each time I cleanout the folder and only leave the 'bin' folder in the directory each time that my cPanel set up.

I can intall the Allura template but do not know how to set it all up. It is only the quickstart templates that seem to have issues.

Always end up with the '_easystore_media' doesn't exist error message.

I have installed your 'Doctor' quickstart template on the same hosting service with no issues, it only seems to be the ecommerse templates.

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