Page No Where To Be Found In Frontend - Question | JoomShaper

Page No Where To Be Found In Frontend

R

Robert

General 2 years ago

Hello, I have created a new menu item (main menu) and new page with pagebuilder. The menu item doesn't show up at all??

Any idea? Have created hunderds of pages but never seen this. All cache and css cleared in all ways possible (template/backend/ browser)and settings are correct.

On mobile view I see the menu item. Not on desktop.

0
5 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #156972

You are welcome 😊

Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #156949

Hello Robert

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

0
R
Robert
Accepted Answer
2 years ago #156952

It shows up now, got no clue why after 30 minutes...

Anyway, thanks for your response!

Kind regards,

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #156974

if you saw that page after time delay... it can be caused by Database caching.

Anyway weird... check settings in cPanel and ask hosting support - just in case.

0
R
Robert
Accepted Answer
2 years ago #156976

Hi Paul,

it was the first time. On all my sub domains with the same settings I can create menu items and pages as many as needed.

Never mind, I hope this was an one time issue. The rest works all fine.

Kind regards,

0