Hi there!

Thanks for contacting us.

Have you checked and followed this, please?

https://www.joomshaper.com/documentation/sp-page-builder/how-to-tips#how-to-add-the-license-key-and-activate-pro-feature

If yes, kindly follow this one also:

https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#i-have-the-pro-version-but-with-locked-pro-features

Best Regards

Hi

Thanks for contacting us. After installing the pro version and inserting the license key and email address, ensure you have cleared your Joomla and Browser cache.

-Regards.

You are welcome 😊

Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

I have a humble request too. It would be very kind of you if you can manage some moment to give us feedback on

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TrustPilot

This will inspire us to improve.