Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Can you provide me the database access?

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Hi,

Thank you, please see hidden content

Please check that you have used the correct login credentials.

Hi There!

No, it's still doing the same.

Hi,

Yes I also tried uploading different images. I managed to upload one. But for some reason the website is still "kicking me off" after some time and showing "This site can't be reached", then I have to wait a few seconds before it comes back on again. My internet provider says something on the website causes an IP block.

It's definitely something on the website. I am hosting more than 30 websites on my server - I tested the same image I am trying to upload on one of my other websites and it has no issues.

It takes very long to load and then it shows that error message. I will try to reinstall a fresh Quickstart of Floox and see if the issue still exists.

Hi. I am still experiencing the same issue.

Hi, Maybe this will help - see hidden content

I have tested the backup and it'snot working. I have downloaded only the template, to test. It is not giving me the error any more, but some of the SP Page Builder addons give this error: https://snipboard.io/QE2Hlf.jpg

I switched to a different domain. See hidden content.

Please also check why my "client" addon is not working as a slider, but it's working on my other websites as a slider.

And I get this error on the Addon Accordian: https://snipboard.io/pJmuLi.jpg