Hi. I downloaded the Floox Quickstart Joomla 4 Template.
I can't upload an image on Sp Page Builder - it just loads and then it shows "This site can't be reached". I updated Joomla and all extensions, but the issue keeps coming up. This caused for my IP to be blocked on my server.
Your assistance will be highly appreciated.
Hi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Can you provide me the database access?
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Hi,
Thank you, please see hidden content
No domain name found on your login credential.
Please check that you have used the correct login credentials.
Please try now to upload the images. Thanks
Hi There!
No, it's still doing the same.
I have uploaded two images. Did you see those images?
Hi,
Yes I also tried uploading different images. I managed to upload one. But for some reason the website is still "kicking me off" after some time and showing "This site can't be reached", then I have to wait a few seconds before it comes back on again. My internet provider says something on the website causes an IP block.
I have download your site backup using akeeba backup extension and installed on my staging server. Everything works fine here.
It's definitely something on the website. I am hosting more than 30 websites on my server - I tested the same image I am trying to upload on one of my other websites and it has no issues.
It takes very long to load and then it shows that error message. I will try to reinstall a fresh Quickstart of Floox and see if the issue still exists.
Let me know what happen. Thanks
Hi. I am still experiencing the same issue.
Hi, Maybe this will help - see hidden content
Download this backup and install on your site.
How to install akeeba backup
https://drive.google.com/file/d/16fMwHR2ZAa3yctnP5rn7zm6YlwB7ijQj/view
I have tested the backup and it'snot working.
I have downloaded only the template, to test. It is not giving me the error any more, but some of the SP Page Builder addons give this error: https://snipboard.io/QE2Hlf.jpg
Please provide me administrator access. Thanks
I switched to a different domain. See hidden content.
Please also check why my "client" addon is not working as a slider, but it's working on my other websites as a slider.
And I get this error on the Addon Accordian: https://snipboard.io/pJmuLi.jpg
Please check now and let me know. Thanks
