Staff replied SP Page Builder

Page Builder won't add or delete pages

Asked by manifigueroa 2 years ago Last activity 2 years ago

Im not able to add pages and sometimes add addons to the sections, I have installed and, uninstall and install back again, version 5+ and version 3+, with no luck, also sometime it wont add any addons and just take me back to the main directory, it wont take my licence # either.

miplayitamexicankitchen.com

Setting Value
PHP Built On Linux box5179.bluehost.com 4.19.286-203.ELK.el7.x86_64 #1 SMP Wed Jun 14 04:33:55 CDT 2023 x86_64
Database Type mysql
Database Version 5.7.23-23
Database Collation utf8_unicode_ci
Database Connection Collation utf8mb4_general_ci
Database Connection Encryption None
Database Server Supports Connection Encryption Yes
PHP Version 8.2.18
Web Server Apache
WebServer to PHP Interface litespeed
Joomla! Version Joomla! 5.1.0 Stable [ Kudumisha ] 16-April-2024 16:00 GMT
Joomla Backward Compatibility Plugin Enabled (classes_aliases:"1", es5_assets:"1")
User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36

8 replies

manifigueroa Asked this

2 years ago

I contacted my bluehost tech support, they can't help, I added my credentials in the hidden contact space
I see other people having issues also, I can see the pages I created in the njoomla core menu window, but not in the sp bupage builder directory

Ofi Khan Staff

2 years ago

Hello manifigueroa

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check it on my localhost.

Best regards

manifigueroa Asked this

2 years ago

manifigueroa Asked this

2 years ago

For the record I can see all the pages I could not see before listed, but I can't delete any or create new ones

Ofi Khan Staff

2 years ago

Please install this backup on your server and check your issue (shared in the hidden content box). I have disabled this plugin. You can enable it after installing.

Plugins: Smart Slider 3 System Plugin

manifigueroa Asked this

2 years ago

I installed the file you sent, I did not work, my structure was missing so I reinstalled the one I sent you again. Is there anything else I can try? I never had these many problems I always used smart slider and pagebuilder together in the past with no problems at all.

manifigueroa Asked this

2 years ago

I tried it again, no luck, I installed version 3+ 4+ the back up you sent, and the latest which I have right now, still not working, I thought I had it when I changed my directory view to show published, which is shows all my attempts t create new pages, but is also not saving my uploads, and it's back to not saving my created content and addons, so frustrating! all the work I did today, not showing at all

Ofi Khan Staff

2 years ago

It works fine on my localhost. Please share your database or cPanel access. I will check it.

manifigueroa Asked this

2 years ago

Ofi Khan Staff

2 years ago

Okay, please uninstall Smart Slider plugin and delete it's modules from your site. Then check your issue. It should work.

If you could give me database or cPanel access, then I would be able to check directly. On my localhost, I can add and delete pages.