Hi Team,
after having updated to PB 5 the lowering of characters that I used in former articles are gone. I also cannot lower them again.
What could be a solution here? Thanks for advice.
Best
Isabelle
Staff replied
SP Page Builder
Cannot lower characters in PB after update
10 replies
Mehtaz Afsana Borsha Staff
Hi
Thanks for contacting us. Could you please give me your site URL and also screenshot of your issue? I need to check.
-Regards.
Berufskolleg für Technik und Gestaltung Asked this
Here is an example: It reads H2O. HOwever the 2 should be lowered. I am attaching a screenshot of how it should louk like. It previously worked finde. It started with the upgrade to SP 5.
(https://ibb.co/9qBhv7S)
Mehtaz Afsana Borsha Staff
It can be caused by lazy load function. You have to disable it from template settings.
For more help you can follow the documentation below:
https://www.joomshaper.com/documentation/helix-framework/advanced
Paul Frankowski Senior Staff
Hi,
what style you used before? Maybe you used extra HTML tag for "2" that now is not visible.
For example : <sub>2</sub>
Now your HTML code looks like that:
<h1 itemprop="headline">
H2VocationalLab im btg – Vorstellung bei Tagung zur beruflichen Bildung für Energiewende </h1>
Berufskolleg für Technik und Gestaltung Asked this
Hi Paul,
No, I haven't used an extra HTML tag. I not only need the subscript character in one head. I use it frequzently, also in inline textt.
Best
Paul Frankowski Senior Staff
So I don't know how it was done before (in CSS/HTML) to tell you how it can be fixed fast now.
If you can recover older website on subdomain old.btg-ge.eu - it will help a lot!
Berufskolleg für Technik und Gestaltung Asked this
Hi,
I will recover it on my local server. Please let me know what exactly do you need in order to provide you screenshots.
Thank you
Paul Frankowski Senior Staff
Screenshot, I saw it already. So I know what styling is missing.
All I need link to "old" site (URL) where I can see that >> https://ibb.co/9qBhv7S in text.
Berufskolleg für Technik und Gestaltung Asked this
2 years ago
· edited
Hi. That was just an example. Since the update is live I cannot restore the original. Would it not be possible to just help me with how to subscript letters in Pagebuilder5? That would be the easiest. I can then lower all characters that I need.
Paul Frankowski Senior Staff
Use test subdomain and install backup from .jpa - it will be easier for me.
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