Template Error Fresh Install - Question | JoomShaper

Template Error Fresh Install

J

johnny

Template 1 year ago

I have downloaded the Delacroy quickstart, using it with XAMPP and PHP 8.2

The quickstart package saif 'Install process failed', I'm used to this by now I've reported it so many times. Deleting the install folder and refreshing the page works most times.

Now the error I see on my home page is below.

Failed opening required 'C:\xampp\htdocs\thc\components\com_sppagebuilder\parser./../helpers/helper.php' (include_path='C:\xampp\php\PEAR')

This is in the Apache error logs;

[Wed Jun 26 15:30:48.482329 2024] [php:warn] [pid 18864:tid 1848] [client ::1:57977] PHP Warning: require_once(C:\xampp\htdocs\thc\components\com_sppagebuilder\parser./../helpers/helper.php): Failed to open stream: Permission denied in C:\xampp\htdocs\thc\components\com_sppagebuilder\parser\addon-parser.php on line 22

Can someone advise. Site is localhost.

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1 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #160849

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Please create an staging site in your server and share your login credential to check the issue.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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