J2store Migration Tool not working. - Forum | JoomShaper
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J2store Migration Tool not working.

Asked by Andrew Nicholls 2 years ago Last activity 2 years ago

G'day,
I have finally bitten the bullet to upgrade to EasyStore. However, after installing Easy Store and following the instructions to migrate from J2Store to Easy Store, I have found that the migration tool does not work.

I have the following:
J2Store v. 4.0.5 Pro
Joomla 4.4.5

I get the follow error when running the migration tool:
Call to undefined method
Joomla\Filesystem\File::getExtO

Can you please provide support to get the migrate tool working.

Cheers,

Andrew Nicholls

13 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I have checked your issue. I need to share your site backup to our developer team. Please allow me time.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Toufiq Senior Staff

Provide me database (phpmyadmin) access via hidden content area. You database has duplicate content. That's why need to apply a query.

Toufiq Senior Staff

phpmyadmin accesss, please.

Andrew Nicholls Asked this
2 years ago · edited

Sure. See private area.

Cheers,
Andrew

Andrew Nicholls Asked this
2 years ago · edited

G'day Toufiq,
My website sits on a webserver which I'd need to grant you acces to. Is there an alternative way to give you access to phpmyadmin?

Cheers,
Andrew

Toufiq Senior Staff

URL doesn't open here.

Andrew Nicholls Asked this

Please see private message

Toufiq Senior Staff

Please check the hidden content.

Andrew Nicholls Asked this

Developer invitation sent to address supplied.

Regards,

Andrew

Toufiq Senior Staff

Please check now and let me know. Thanks

Andrew Nicholls Asked this

Hi Toufiq,
Thanks, that worked. I have been playing with my products since.

A further question for you. When I attempt to import updates to my existing products (as the J2Store imported did not capture all of the product variants), I've noticed that the CSV importer is:

  1. Creating new products even though the root product already exists.
  2. Is not importing all of the new SKU codes allocated to the variatnts
  3. Does not recognise the primary product SKU code as a key identifier

Also,

  1. Is there a way to sort the main product listings by SKU? this helps find products more quickly than the product name.
  2. Is there a way for a base price for a product with variants to be displayed with a 'From' instead of $0

Cheers,

Andrew

Toufiq Senior Staff

The Developer team informed me that will improve in the future update. Thanks

Andrew Nicholls Asked this

Hi Toufiq,
Its been some time since this was added to the improve list. Has there been any updates on the tool? Is it any closer to working?

Andrew

Toufiq Senior Staff

Already, We have solved this issues. Did you checked the latest version?

Andrew Nicholls Asked this

Hi Tourfiq,

I have downloaded the latest version of EasyStore v.1.2.3 which, as by your change log, you have fixed the import / export tool.

I regret to inform you that I can not get it work on my site. I downloaded an export and then attempted to add additional products - I need to import and add over 200 products and their numerous variations. To test the import function I only added approximately 40 items.

Upon import of the zip file, the import function spun for 10 seconds and then stopped. No additional images were to my instance of EasyStore. Could you please take a look at my Zip file to see if there are any issues with the import. (I would attach the file but there is no attachment tool)

Additionally, is the image path indicated in the import file, a direct path to the joomla image folder or a processing path for EasyStore. That is, my Joomla image path is images/easystore/{products} where as, the EasyStore import CSV lists it as media/{product}?

Ps. You indicated two week ago that JoomShaper had fixed the import / export tool for easystore but the EasyStore update was not released until the 10th Sept. Could I please ask that you are more accurate with your posts as there was a week's different between asking me to check for the latest download and the latest download being available. Between waiting for nearly three months for the issue to be corrected and the shortcomings many are discussing on this forum about the quality of the product being supplied, I am too being to question the EasyStore product.

Kind regards,

Andrew

Toufiq Senior Staff

Is it possible to provide me your file to check it my end? Thanks

Andrew Nicholls Asked this

Here is the details you might need.

Cheers,

Andrew

Toufiq Senior Staff

File name should be (easystore_products.csv) & images missing on your media directory.

Download & try to import this zip file.

Andrew Nicholls Asked this

Thanks.

Downloaded and try import. Got:

Incorrect integer value: '' for column 'product_id' at row 1. CSV has no 'product id' only SKU.

Regards,

Andrew

Toufiq Senior Staff

Can i try your live site?

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