Contact form not sending email to site owner - Forum | JoomShaper
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Contact form not sending email to site owner

Asked by Jamie Marschke 2 years ago Last activity 2 years ago

Hi,

I cannot get the contact form to send an email to the site owner (my email for the setup time). The contact form will send an email to the person who filled the from out. I have an email in the Recipient Email and From Email (same email address in both fields).

4 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out. The contact form addon doesn't have this feature. I would request you to use the form builder addon.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Jamie Marschke Asked this

i don't understand. i thought the idea of the 'contact' form was for the end user to fill it out and hit submit, it is then submitted to an email address?

this is what it is not doing.

Toufiq Senior Staff

Did you receive the test email from the global configuration settings?

Jamie Marschke Asked this

yes Idid

Toufiq Senior Staff

I have checked your site on my local host and no problem was found. You need to deep investigate your server.

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