Menu Dropdown Not Working - Question | JoomShaper

Menu Dropdown Not Working

CB

Carol-Lynn Burbidge

Template 1 year ago

Hi. I am using the Soccer Quick Start Template. I am having some issues with the Drop Down menu. I have tested the dropdown menu:

  1. If the Menu heading(Parent Item) is an active link, I can't click on the drop down menus as it disappears when I hover over the menu to view the sub menus
  2. If the Menu heading(Parent item) is only a Menu heading with no link, then I can click on the drop down menu items.
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5 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #161804

Hi there!

Thanks for reaching out.

Please replace the menu heading type with URL. Here you go:

https://www.joomshaper.com/documentation/helix-framework/troubleshooting-faq#mobile-offcanvas-menu-items-are-not-active

Hope this helps!

Best Regards

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CB
Carol-Lynn Burbidge
Accepted Answer
1 year ago #161818

Hi.

The issue is not on my mobile, it's on my computer.

If you visit the website, you will see the Home Menu Dropdown and the Sponsorships Dropdown menu are giving the issues, where the Main Menu Item is an active link. When I hover on the menu item to show the drop down menu, and I go down to click on one of the dropdown items, the dropdown menu closes before I can click on any of the items.

The Disciplines menu is not an active menu item, it's a Header, and the dropdown menu works perfectly.

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CB
Carol-Lynn Burbidge
Accepted Answer
1 year ago #162243

Hi, I am still waiting for feedback regarding this issue, please.

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CB
Carol-Lynn Burbidge
Accepted Answer
1 year ago #162750

Still no feedback...

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #162753

Hi Carol.

Very sorry for the delay. I fixed it already. The problem was caused becuase two sections in Layout had the same name, probably you set it by mistake.

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