Back End Unresponsive And Freezing - Question | JoomShaper
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Back End Unresponsive And Freezing

DR

David Rogers

SP Page Builder 1 year ago

Hi,

I am having problems in the back end of pagebuilder.

There is a page set up called Home

If I click on Articles Layout setting buttons everything freezes. Other add ons seem to be fine but i have not checked them all. I am using the Newsburg Template

Please see attached

Could you have a look please?

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10 Answers
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DR
David Rogers
Accepted Answer
1 year ago #164033

Hi, any help on this please?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #164088

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I have identified the issue you're experiencing. Please allow us some time to find a solution.

Thank you for your patience.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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DR
David Rogers
Accepted Answer
1 year ago #164239

Thank you

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #164240

Initial solution is use front end editing. Thanks

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DR
David Rogers
Accepted Answer
1 year ago #164320

Hi yeah that is fine. But not a solution. Is this a known bug?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #164323

Unknown bug. Trying to find out the issue. Allow us time. Thanks

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DR
David Rogers
Accepted Answer
1 year ago #164876

Hi, I have just installed the new version 5.3.5 and it has not fixed it

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #164900

This issue occurred for the override Article addon. Thanks

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DR
David Rogers
Accepted Answer
1 year ago #164917

Hi, I don't understand this answer. This is the Quickstart version of the Newsburg template out of the box. Are you saying Article Addons are not compatable with it?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #165014

I tried to install your akeeba backup on my localhost to check the issue it happen or not on my localhost. But, It gives a error when i go to Page Builder. Could you check the akeeba backup on your end? Thanks

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