Package Upgrade Problem - Question | JoomShaper

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Package Upgrade Problem

M

Michel

SP Page Builder 2 years ago

Hi!

I just used the Upgrade button of my Page Builder Pro (Active Plan) and select a new plan (Templates & PageBuilder - Personal), The transaction is paid and I cannot download the template I want to install on a new website.

The order reference is : JOOMSHAPERSTORE240805-2550-17127

Can someone help me with this problem.

Thanks.

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2 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #164001

Hi

Thanks for contacting us and glad to know that its solved. You can now close this post by accepting the answer.

-Regards.

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M
Michel
Accepted Answer
2 years ago #163965

Solved quickly :-)

Tks.

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