Greetings,
When i enable: Force HTTPS - Entire Site
Then i see this as the backend (Hidden Content).
Any ideas??
I am using the Quickstart Spectrum Template package
Staff replied
SP Page Builder
Backend Login
18 replies
Toufiq Senior Staff
Hi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access & FTP access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Christopher Billings Asked this
Details in Hidden Content.
Thanks
Chris
Toufiq Senior Staff
Apologies, it didn’t work as expected.
Christopher Billings Asked this
okay, try this...
Toufiq Senior Staff
I have checked .htaccess file and you have added & modified code. Please check .htacces code. Or contact your hosting provider. Thanks
Christopher Billings Asked this
How exactly is the .htaccess code modified?
I had to change it from htaccess.txt to .htaccess
https://docs.joomla.org/How_do_you_convert_an_htaccess.txt_file_into_a_.htaccess_file%3F
Toufiq Senior Staff
Did you contact your hosting provider about the SSL configuration? Explain your issue with your host provider. Cause, this issue is related between Joomla & your SSL certificate provider. Thanks
Christopher Billings Asked this
Greetings.
Thank you for your input. After spending 2 hours on the telephone with my web provider, updating & uploading the SSL certificate the problem still remains!! The web hosting provider cannot see any other issues from their end.
Can you please help?
Toufiq Senior Staff
Download a backup & upload your site another hosting server without SSL. Then check again & let me know.
Christopher Billings Asked this
Sorry, i don't have access to another hosting server.
My currenty hosting server is hosting already a number of joomla website which are all using templates from you guys. The problem was there before; without SSL, and is still there with SSL certificate.
Maybe there is a more practical accessable solution?
Toufiq Senior Staff
Can you give me a backup of your site?
Christopher Billings Asked this
what is the best way of sending you a backup of the website?
Toufiq Senior Staff
Google drive.
Christopher Billings Asked this
sorry for the delay.
Link is in hidden section
Toufiq Senior Staff
Provide me download permission. Thanks
Christopher Billings Asked this
Greetings,
is there an update regarding this matter?
Regards
Chris
Toufiq Senior Staff
Downloaded your backup. But, Couldn't find out the akeeba backup. Can you help me out to find out the Akeeba backup zip file?
Christopher Billings Asked this
Is it possible that there is no Akeeba Backup file? I think the quickstart package doesn't come with akeeba backup??
I cannot install akeeba because the back is restricted and all changes cannot be save.
Any suggestions?
Toufiq Senior Staff
Export your site database & make a zip file of your site. Then share it with me via google drive. Thanks
Christopher Billings Asked this
Does it work now?
Toufiq Senior Staff
Let me check. Thanks
Toufiq Senior Staff
Grant me permission to download the backup. Thanks
Christopher Billings Asked this
Greetings,
Have you had any success?
Regards
Chris
Toufiq Senior Staff
You have sent me your server backup. I told you that i need database & Joomla files of your site.
Make a zip file
Christopher Billings Asked this
Sorry for the inconvience and thanks for the infos.
Please find link to google drive with zip folder below
Toufiq Senior Staff
Give me permission to download. Thanks
Christopher Billings Asked this
Greetings,
any luck with the files?
Toufiq Senior Staff
Where is your database?
Christopher Billings Asked this
The files have been zipped and uploaded to google drive, per your request.
Toufiq Senior Staff
Where is the database?
Christopher Billings Asked this
here is the sql database. It you need something else, please be specific in your requirement.
Thank you
Toufiq Senior Staff
Give me permission to download. Thanks
Christopher Billings Asked this
Greetings,
Is there any updates regarding the database?
Toufiq Senior Staff
Please watch the video.
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