SP_Page Builder Update Auf 5.3.2 - Question | JoomShaper

SP_Page Builder Update Auf 5.3.2

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brenn

SP Page Builder 1 year ago

Hello, I would like to update SP_PageBuilder Pro from 3.8.10 to 5.3.2. Unfortunately, the installation keeps crashing. My Joomla version is 5.1.0 PHP 8.0 The used template is helix ultimate 2.1.1 Can someone please help me???

The following error appears:

Es ist ein Fehler aufgetreten.

0 Failed opening required '/homepages/25/d92494286/htdocs/beta/components/com_sppagebuilder/builder/classes/base.php' (include_path='.:/usr/lib/php8.3') 
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16 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #165474

Please add these 2 folders on your main site.

  1. components/com_sppagebuilder/builder
  2. administrator/components/com_sppagebuilder/editor

You can copy the folders from your test site and paste on the main site. Then install SP Page Builder Pro 5.3.6 on the site. Hopefully, it will be fixed.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #165358

Hello brenn

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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brenn
Accepted Answer
1 year ago #165361

Hello Mr. Khan,

please find attached the access data for my development site.

Thank you very much.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #165431

Please share your cPanel or FTP access to check the issue.

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brenn
Accepted Answer
1 year ago #165443

Hello Mr. Khan,

please find attached the access data for my development site.

Thank you very much.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #165461

I have fixed your site. Please check it now.

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brenn
Accepted Answer
1 year ago #165463

Hello Mr. Khan,

I am very pleased to hear that. But it would be very important for me to know how you did it. This is only my test site and I have to update it correctly on the production site.

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brenn
Accepted Answer
1 year ago #165476

Thank you very much for your quick help!!!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #165483

You are welcome 😊

Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

I have a humble request too. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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brenn
Accepted Answer
1 year ago #165554

Hello Mr. Khan,

the site has been working very well again since your intervention yesterday. But since the update, “Featured” now appears in a red box on the start page. http://beta.rhoenklub-breitungen.de/ Can you tell me how I can get rid of this?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #165626

I have turned off Featured tag on the article. If you want to keep it, then you can use Custom CSS too.

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brenn
Accepted Answer
1 year ago #165628

Thank you very much!

Could you please tell me where you set this? I can't find a way to deactivate the feature tag.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #165661

You are welcome 😊

Go to the article and turn off Featured

Screenshot at Aug 23 17-47-23.png

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brenn
Accepted Answer
1 year ago #165771

Hello Mr. Khan, I do not have this switch to deactivate .

I have now solved the problem differently:

.featured-article-badge { display: none; }

Thanks anyway for the quick response to my questions.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #165781

Yes, this is another way. You are welcome 😊

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #165662

Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

I have a humble request too. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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