Hello,
I would like to update SP_PageBuilder Pro from 3.8.10 to 5.3.2.
Unfortunately, the installation keeps crashing.
My Joomla version is 5.1.0 PHP 8.0 The used template is helix ultimate 2.1.1
Can someone please help me???
The following error appears:
Es ist ein Fehler aufgetreten.
0 Failed opening required '/homepages/25/d92494286/htdocs/beta/components/com_sppagebuilder/builder/classes/base.php' (include_path='.:/usr/lib/php8.3') Please add these 2 folders on your main site.
components/com_sppagebuilder/builderadministrator/components/com_sppagebuilder/editorYou can copy the folders from your test site and paste on the main site. Then install SP Page Builder Pro 5.3.6 on the site. Hopefully, it will be fixed.
Hello brenn
Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.
Best regards
Hello Mr. Khan,
please find attached the access data for my development site.
Thank you very much.
Please share your cPanel or FTP access to check the issue.
Hello Mr. Khan,
please find attached the access data for my development site.
Thank you very much.
I have fixed your site. Please check it now.
Hello Mr. Khan,
I am very pleased to hear that.
But it would be very important for me to know how you did it.
This is only my test site and I have to update it correctly on the production site.
Thank you very much for your quick help!!!
You are welcome 😊
Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.
I have a humble request too. It would be very kind of you if you can manage some moment to give us feedback on
This will inspire us to improve.
Hello Mr. Khan,
the site has been working very well again since your intervention yesterday.
But since the update, “Featured” now appears in a red box on the start page. http://beta.rhoenklub-breitungen.de/
Can you tell me how I can get rid of this?
I have turned off Featured tag on the article. If you want to keep it, then you can use Custom CSS too.
Thank you very much!
Could you please tell me where you set this?
I can't find a way to deactivate the feature tag.
You are welcome 😊
Go to the article and turn off Featured
Hello Mr. Khan,
I do not have this switch to deactivate .
I have now solved the problem differently:
.featured-article-badge {
display: none;
}
Thanks anyway for the quick response to my questions.
Yes, this is another way. You are welcome 😊
Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.
I have a humble request too. It would be very kind of you if you can manage some moment to give us feedback on
This will inspire us to improve.