Cannot Read Properties Of Undefined (reading 'data') - Question | JoomShaper
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Cannot Read Properties Of Undefined (reading 'data')

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Felice Preziosi

SP Page Builder 1 year ago

What to do about this error when starting SP Page Builder Cannot read properties of undefined (reading 'data')

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #166256

Hi

Thanks for contacting us and sorry for your issue. You can follow these methods below:

  • Clear browser cached files (History > Clear History of browsing > Cache and Offline Mode Site Data > Clear all from the beginning).
  • Check this same view using Incognito Mode (each browser has it, named "New Incognito Window").
  • Check using a second, alternative browser, and make a hard refresh.
  • Then as the last step clear Joomla Cache (from Admin: System > Clear Cache > Delete All).
  • Reinstall the component and wait 3-5 minutes, on some hosting, by default there is a files cache.
  • Check Joomla Admin using VPN (different IP), for example, using Opera browser has a free VPN.
  • It should help, and give you again full access to the list of pages from SP Page Builder 5.x.

It may help you.

-Regards.

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