Cannot Read Properties Of Undefined Reading Data - Question | JoomShaper
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Cannot Read Properties Of Undefined Reading Data

CB

Carol-Lynn Burbidge

SP Page Builder 1 year ago

Hi,

When I try to upload an image on SP Page Builder, I keep getting an error: Cannot Read properties of undefined reading data: https://snipboard.io/TfHzgE.jpg

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #166693

Hello Carol-Lynn Burbidge

I have successfully uploaded 1 png file. Will you please check which image you can't upload?

prnt.sc/vDYm-36J_G7h

Best regards

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CB
Carol-Lynn Burbidge
Accepted Answer
1 year ago #166697

Hi. My web hosting administrator sent me a log file of images that are deleted, but still in the coding, and this causes an error 404 on the website. See the logs in the hidden content.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #166933

Sorry, I do not understand the logs. Could you please let me know which format image are not uploading? I will check the format. As you can see, PNG format image uploads fine.

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