Cannot Read Properties Of Undefined (reading 'data') - Question | JoomShaper
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Cannot Read Properties Of Undefined (reading 'data')

NI

NECAC IT

SP Page Builder 11 months ago

I get "Cannot read properties of undefined (reading 'data')" three (3) times when opening page in SP Page Builder Pro 5.4.2 using Joomla 4.4.9. Only option is hit back to admin. Then it closes Joomla. But when I log back in the 2nd time, SP Page Builder page opens. I've already tried clear cache and cleard browser data.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 months ago #175728

Hello Kevin,

Thank you for reaching out, and I apologize for the inconvenience you’re experiencing.

Could you please try clearing both your browser cache and the Joomla cache to see if that resolves the issue?

If the problem persists, I kindly request that you grant me admin access to the hidden content section. Before doing so, please ensure you take a full backup of your site as a precaution.

Let me know how you’d like to proceed or if you have any questions!

Thanks,

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 10 months ago #179556

Hello,

I haven’t heard back from you for a while. Could you please let me know if the issue has been resolved? We need to close this post soon.

Looking forward to your update.

Thanks,

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