Staff replied SP Page Builder

SP Page Builder Pro Changes Not Saving to Joomla Article

Asked by Leonid Bazhenov 2 years ago Last activity 2 years ago

Hello,

I'm encountering an issue where changes made in the SP Page Builder Pro editor are not being saved to the Joomla article content. This results in the article content not displaying on the frontend, even though the changes are visible within the SP Page Builder Pro editor.

I would greatly appreciate your assistance in resolving this problem.

Thank you,
Leonid

12 replies

Ofi Khan Staff

2 years ago

Hello Leonid Bazhenov

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Leonid Bazhenov Asked this

2 years ago · edited

Hi Ofi,

Thank you for your reply. Please find my clredentials in hidden content.

Thanks,
Leonid.

Leonid Bazhenov Asked this

2 years ago

Do you have any updates to share with me?

Leonid Bazhenov Asked this

2 years ago

I appreciate your efforts to address the issue on my Joomla server. However, the defect persists. Could you please advise on how we might escalate this matter to ensure a resolution? Your guidance would be greatly appreciated.

Leonid Bazhenov Asked this

2 years ago

I created a Single Article menu item, and it displays the content edited with SP Page Builder. However, when I switch back to the Category Blog menu item, the SP Page Builder edits are no longer visible. Could you please confirm if SP Page Builder edits only work with Single Article menu items?

Ofi Khan Staff

2 years ago

I have fixed 1 article. But there is still 1 left. I think the issue could be the CodeMirror editor. However, I need to check it more.

Leonid Bazhenov Asked this

2 years ago

Unfortunately, I don't see fixed articles. Could you let me know what the issue might be and if there are any restrictions related to the Category Blog menu item?

Leonid Bazhenov Asked this

2 years ago

Nope... It does not work. I set article editor to Tiny-MCE then created new article "Another Test", set it's category to "News", created content via SP Page Builder and got only title and date on browser, content is striped out. As I mentioned above it may be related to Category Blog.

Leonid Bazhenov Asked this

2 years ago

I set "No editor" now and created article "Another Test - No Editor" with SP Page Builder in "News" category. No success :-(

Ofi Khan Staff

2 years ago · edited

I have disabled 2 helix3 plugins. Please check it now.

Due to caching, I can't see any update reflected on your site.