Start Of The Page Builder With The Message Session Expired - Question | JoomShaper

Start Of The Page Builder With The Message Session Expired

TK

Torsten Kaletta

SP Page Builder 1 year ago

Hello,

I have updated Joomla to 5.1.4. Now every time I start PB I get a message saying “Your session has expired! Please log in again to continue. If you reload this page, you may lose your data.”. Now I'm not sure if it's just a PB problem. The problem also occurs in other Joomla components and in the system after each save. I get logged out and have to make a new login. I am now looking for the cause. Do you have other users with the same problem?

Kind regards

Torte

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7 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #166667

Hello Torsten Kaletta

Please go to Global Configuration and increase the Session Lifetime (minutes) value.

prnt.sc/_NuRT6T76Nnk

Best regards

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TK
Torsten Kaletta
Accepted Answer
1 year ago #166981

Hello, Thank you for your answer. In my configuration, the value for session duration is set to 60 minutes. Yours sincerely Torte

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #166984

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

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TK
Torsten Kaletta
Accepted Answer
1 year ago #166990

Hello,

here the access datas

regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #167136

I have tried to save a setting on Global Configuration and got logged out. Please check and disable all caching from your site. Also, talk to your hosting provider about session lifetime. I think it is related to your hosting or site configuration.

1
TK
Torsten Kaletta
Accepted Answer
1 year ago #167226

Hello Khan,

Thank you for your reply. I had already deactivated the cache, but without success. Now I saw that the device specific cache was still enabled. I deactivated it and I think that was the solution. But I don't want to be satisfied too soon, I'd rather wait a little longer :-D

best regards

Torte

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #167256

You are welcome 😊

I am glad that you have found it. Please accept the answer that helped you. Finding the solution for the other users with the same issue will be easier. There is a button to accept answers after each comment.

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