Start of the page builder with the message Session expired - Forum | JoomShaper
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Start of the page builder with the message Session expired

Asked by Torsten Kaletta 2 years ago Last activity 2 years ago

Hello,

I have updated Joomla to 5.1.4. Now every time I start PB I get a message saying “Your session has expired! Please log in again to continue. If you reload this page, you may lose your data.”.
Now I'm not sure if it's just a PB problem. The problem also occurs in other Joomla components and in the system after each save. I get logged out and have to make a new login. I am now looking for the cause. Do you have other users with the same problem?

Kind regards

Torte

7 replies

Ofi Khan Staff
2 years ago · edited

Hello Torsten Kaletta

Please go to Global Configuration and increase the Session Lifetime (minutes) value.

https://prnt.sc/_NuRT6T76Nnk

Best regards

Torsten Kaletta Asked this

Hello,
Thank you for your answer. In my configuration, the value for session duration is set to 60 minutes.
Yours sincerely
Torte

Ofi Khan Staff

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Torsten Kaletta Asked this

Hello,

here the access datas

regards

Ofi Khan Staff

I have tried to save a setting on Global Configuration and got logged out. Please check and disable all caching from your site. Also, talk to your hosting provider about session lifetime. I think it is related to your hosting or site configuration.

Torsten Kaletta Asked this

Hello Khan,

Thank you for your reply. I had already deactivated the cache, but without success. Now I saw that the device specific cache was still enabled. I deactivated it and I think that was the solution. But I don't want to be satisfied too soon, I'd rather wait a little longer :-D

best regards

Torte

Ofi Khan Staff

You are welcome 😊

I am glad that you have found it. Please accept the answer that helped you. Finding the solution for the other users with the same issue will be easier. There is a button to accept answers after each comment.

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