Session expired whilst in Page Builder - Forum | JoomShaper
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Session expired whilst in Page Builder

Asked by Lee Tempest 2 years ago Last activity 2 years ago

Hello,
I login to Joomla, go to Page Builder and Frontend Editor. Whilst workign on the frontend editor, it seems joomla times out and logs me out. Then when i try and Save / Exit Page Builder it says it cannot save my built page as my session has expired and I loose all my work. It can take a lot longer than the standard 15 minutes to build a page using the frontend editor.

is the only option to change the Global Config and set the session time to a huge amount so I do not get logged out when using the frontend ediotr? Surely there is a way of keeping the session 'open' and not loggin out. it works for other extensions why not Page Builder?

4 replies

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Toufiq Senior Staff
2 years ago

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Lee Tempest Asked this
2 years ago

Hello,
I have added admin login details
Lee

Toufiq Senior Staff
2 years ago

I have checked your issue. But, No problem found.

bdonner
2 years ago

This is a major problem with SP Pagebuilder 5, please Toufiq post the solution here when available.

Thanks,
Benjamin

Toufiq Senior Staff
2 years ago

No problem found there.

Christian Glameyer
2 years ago

Hi there!
It seems I just had a similar problem. I wasn't able to save my content due to a terminated session of the front-end Editor. The message said that I had to log in again but ... I found no way to restart the/a session. But ...

I was able to save my content by exporting the site (page Options -> Export). I saved the .json file on my drive. This was possible without being logged in.

Then I opened a new session of the frontend-editor in a new window: The Site shows my old (!) content. Then I imported the .json File I just created by the export-function. (page Options -> Import->choose File).
After this I was able to save the just imported content within the new session. Now the site is showing the new content.

Very happy, that this happened just whilst I made some testings! :-) ;-)

Hope this will work for other people, too!

Greetings Christian

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