frontend editor takes too long to open the page - Forum | JoomShaper
Staff replied SP Page Builder

frontend editor takes too long to open the page

Asked by Fausto Nenci 2 years ago Last activity 2 years ago

hello
unfortunately since I updated SP Page Builder to version 5.3.6 the frontend editor takes too long to open the page, often even more than 2 minutes, I can't figure out what it could be

joomla: 5.1.4
php: 8.3.7
db: 10.6.15-MariaDB-log
editor: JCE

5 replies

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Ofi Khan Staff
2 years ago

Hello Fausto Nenci

Apology for the inconvenience. Is this happening on all pages? Please check and let me know.

Best regards

Fausto Nenci Asked this
2 years ago

Hello Ofi Khan

unfortunately the problem is in alla pages

Best regards

Ofi Khan Staff
2 years ago

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Fausto Nenci Asked this
2 years ago

OK

Ofi Khan Staff
2 years ago

I am sorry that I have tested your site on our server without your permission. I could not get any clue of your issue. I have shared the credentials in the hidden content. Please check that frontend loads here perfectly. I think some resources are blocked on your hosting. Please disable Rocket Loader and Mod Security on your server. Then check the issue. Please contact your hosting provider for support.

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