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Frontend Editor Takes Too Long To Open The Page

FN

Fausto Nenci

SP Page Builder 2 years ago

hello unfortunately since I updated SP Page Builder to version 5.3.6 the frontend editor takes too long to open the page, often even more than 2 minutes, I can't figure out what it could be

joomla: 5.1.4 php: 8.3.7 db: 10.6.15-MariaDB-log editor: JCE

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5 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #166672

Hello Fausto Nenci

Apology for the inconvenience. Is this happening on all pages? Please check and let me know.

Best regards

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FN
Fausto Nenci
Accepted Answer
2 years ago #166803

Hello Ofi Khan

unfortunately the problem is in alla pages

Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #166813

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

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FN
Fausto Nenci
Accepted Answer
2 years ago #166815

OK

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #167603

I am sorry that I have tested your site on our server without your permission. I could not get any clue of your issue. I have shared the credentials in the hidden content. Please check that frontend loads here perfectly. I think some resources are blocked on your hosting. Please disable Rocket Loader and Mod Security on your server. Then check the issue. Please contact your hosting provider for support.

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