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SP Pages are not indexed by smart search

Asked by Robert Deutschmann 2 years ago Last activity 2 years ago

Hi

Joomla 5.1.4, SPPB 5.3.7

I have a problem with smart search on pages build with SP Page Builder. It looks that the pages are not indexed.
btw. i rebuild the search index several times, but with no better search result success.

Example: on this page Documents the word "constitution" is part of the page. But the result on searching for the word constitution shows

Did you mean: connection?
No Results Found
No search results could be found for query: constitution.

Another example: the search result for "frank dohrmann" does not list the page IJMC Judges

The plugins "Smart Search - SP Page Builder" and "Search - SP Page Builder" are activated but no idea why the indexing does not work properly.

Please could you check this? Thanks for your help.

Best regards,
Robert

Accepted answer

Marked as the solution
Ofi Khan Staff
2 years ago

The text is inside an inner row. This is why it is not searchable. We will fix it in the next version.

https://prnt.sc/0SK5ZVVtQWwu

10 more replies

Oldest first Newest first Most helpful
Ofi Khan Staff
2 years ago

Hello Robert Deutschmann

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

Robert Deutschmann Asked this
2 years ago

Hello Ofi Khan,

Thank you for considering my request. I shared the admin access using the Hidden Content box.
Hope you find out whats going wrong.

Best regards,
Robert

Robert Deutschmann Asked this
2 years ago

Hi

Many thanks for this fast and competent support. I look forward to the next update.

br, Robert

Ofi Khan Staff
2 years ago

You are welcome 😊

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

Robert Deutschmann Asked this
2 years ago

Hi

Joomla 5.1.4, SPPB 5.3.8

Now i installed the new update but still the same problem: some SPPB pages are not indexed. Or have i to configure something?

Br, Robert

Ofi Khan Staff
2 years ago

Please check that you have Smart Search - SP Page Builder plugin active. Then go to Smart Search and index the pages again.

Robert Deutschmann Asked this
2 years ago

Hi

The plugin is active and i created the index from scratch. But still not the expected search result.
You can try the search word "jansen". The search result should list the page Board members - but this page is not in the search list.

It looks like the issue The text is inside an inner row. This is why it is not searchable. still exists.

In hidden content there are the administrator acces data. Would be nice if you would check this, thanks.

Br, Robert

Ofi Khan Staff
2 years ago

The text is inside an inner row as I told you earlier. This is why it is not searchable. We will fix it in the future version.

Robert Deutschmann Asked this
2 years ago

Hi

Today i installed SPPB 5.4.0 and it looks like the index works now fine. :-)
Thank you for fixing this issue.

Br, Robert

Ofi Khan Staff
2 years ago

You are welcome 😊

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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