Logo Not Displaying - Question | JoomShaper

Logo Not Displaying

AR

Adam Bence Ratkai

Template 1 year ago

Dear team,

I can't upload a logo using the "cousine" template.

I have cleared all catche in joomla and browser, uploaded the logo, however it's not displaying on the site.

Site is: https://kiralylangos.hu/

When I delete the logo that I uploaded, I can see the original logo from the template.

Could you please help me out here?

Thank you, Adam

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15 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #167563

Hi Adam,

I have fixed it again. Sorry for the delay.

I have also added the following code to make it small:

img.sp-default-logo.d-none.d-lg-block {
    height: 100px;
}
#sp-header .logo {
    margin: 0 auto;
}

You can choose the height value as per your need in the above code.

Here is all about custom code placement in Helix3 framework: https://www.joomshaper.com/documentation/helix-framework/helix3/custom-css-header-code

Best Regards

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AR
Adam Bence Ratkai
Accepted Answer
1 year ago #167579

Thank you Rashida once again! Thank youn for providing the documentation also! I'll have a look at it for next time to know and for now to play with the size! Apprecaite your support here!

Could you please also help me with the multilangual of the site? I have uploaded all requirements based on this: https://www.joomshaper.com/blog/how-to-create-a-multilingual-joomla-site-using-helix-ultimate

however, for some reason I can't find the languege switcer.

Do you have any tips or idea?

Thank you, Adam

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #167238

Hi there!

Thanks for reaching out.

Your logo issue has been solved. Please check and let me know.

I can see you are using Joomla 5 there. However, the cuisine template is not compatible with Joomla 5 officially yet.

Best Regards

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AR
Adam Bence Ratkai
Accepted Answer
1 year ago #167528

still having the issue :(

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AR
Adam Bence Ratkai
Accepted Answer
1 year ago #167294

Hi Rashida,

thanks for the quick help, however the logo is out of the header. Can you please have a look or let me know where to edit it? Maybe I need to upload a smaller size? (in the meantime I'm trying this)

Should I take action on the Joomla 5 suggetion you made?

Thank you!

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AR
Adam Bence Ratkai
Accepted Answer
1 year ago #167296

Follow up: smaller size don't work also. After trying many times different size of logo, I can't see the logo again... should I build an own header do you think?

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AR
Adam Bence Ratkai
Accepted Answer
1 year ago #167650

Thank you Rashida once again! Thank youn for providing the documentation also! I'll have a look at it for next time to know and for now to play with the size! Apprecaite your support here!

Could you please also help me with the multilangual of the site? I have uploaded all requirements based on this: https://www.joomshaper.com/blog/how-to-create-a-multilingual-joomla-site-using-helix-ultimate

however, for some reason I can't find the languege switcer.

Do you have any tips or idea?

Thank you, Adam

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #167704

Hi,

Sorry for delay and you are always welcome:)

Kindly recheck all the steps from here carefully again and let me know:

https://www.joomshaper.com/documentation/helix-framework/helix3/how-to-create-a-multilingual-site

Best Regards

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AR
Adam Bence Ratkai
Accepted Answer
1 year ago #167725

Dear Rashida,

many thanks again, I had a look at the documentation here, did all the steps, rechecked it but for some reason I can't make it appear in the header, nor in the mega menu not in the off canvas.

Could you please have a look for me (last requiremetn I promise :) ).

Appreciate the support! Adam

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AR
Adam Bence Ratkai
Accepted Answer
1 year ago #168174

Dear Rashida,

many thanks again, I had a look at the documentation here, did all the steps, rechecked it but for some reason I can't make it appear in the header, nor in the mega menu not in the off canvas.

Could you please have a look for me (last requiremetn I promise :) ).

Appreciate the support! Adam

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #168208

Hi Adam,

Sorry for the unwanted delay.

I did check, but could not find the reason yet. Sorry about that. Would you please post a new question describing the issue?

Best Regards

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AR
Adam Bence Ratkai
Accepted Answer
1 year ago #168384

Hi Rashida,

the logo has dissapeared again.

What is the problem? How can I fix it next time? Can you please have a look at it?

Thanks for quick support! ADam

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #168451

Hello,

Sorry to hear that!

Would you please let me know if something you changed about logo specifically?

Best Regards

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AR
Adam Bence Ratkai
Accepted Answer
1 year ago #168457

Hi Rashida,

now I can see the logo, for some reason it is too big, even tho I adjusted the code that you have input. For some reason it pops out of the header...

Can you please suggest a size that would be in the header? Any changes I make just makes it bigger for some reason.

Thank you, Adam

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AR
Adam Bence Ratkai
Accepted Answer
1 year ago #168529

I would request your assistance a bit more if not a problem:

  1. The logo pops out of the header and I can't adjust the size
  2. The off-canvas (3 lines below each other) is on the side, almost out of the website, can we move it a bit closer in the header?
  3. For some reason when I check it on mobile, the front page just not displaying well, all the text are out of the screen, and I can't adjust it.

Could you please give me a help here? These are the ones I can't get by myself.

Appreciate your quick support here! Adam

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