Easystore - Checkout Not Working - Question | JoomShaper
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Easystore - Checkout Not Working

S

Sebastian

EasyStore 1 year ago

Hi Folks, i just got my webite ready with easystore - now trying to do a "testbuy" i get the message "Unknown column 'o.coupon_category' in 'field list'" when trying to checkout my cart to the website. What can i do to get the store running correktely?

Thanx in advance

Sebastian

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6 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #167912

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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S
Sebastian
Accepted Answer
1 year ago #167935

Hi Toufiq, tnak you very much for analyzing - i hope you can solve that probem quickly ;-)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #167993

"Please download the backup and install it on your localhost first. Once everything is confirmed to be working properly, you can proceed to move it to the live server.

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S
Sebastian
Accepted Answer
1 year ago #168031

Hi Toufiq,luckily the app is now running (what did your experts change to make it work?) the only problem now is - i can´t define further countries to the store - the field to set regions is not working

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S
Sebastian
Accepted Answer
1 year ago #167998

Now its working - ... a little problem still occurs ... the language cannot be changed back to german...

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #167999

Please check the hidden content. But, you had option to change the administrator access while you installed the backup.

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